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Mar 16, 2022
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Which site produces most results of customer inquiries leading to sales? Used to operate with true car carfax and car gurus then stopped retail sales. Now that we are starting to sell retail debating if worth the time/money to sign back up with one of these sites.
 
Which site produces most results of customer inquiries leading to sales? Used to operate with true car carfax and car gurus then stopped retail sales. Now that we are starting to sell retail debating if worth the time/money to sign back up with one of these sites.
The challenge isn't which site- We've all been trained to use websites to price shop (thanks Amazon) and unless you are willing to offer prices lower than anyone else in your market, you lose! By the time the customer hits the internet the profit in the sale is gone.

The alternative is to do the hard work and building a reputation that inspires potential customers to seek you out first.

Without someone we like and know we can trust, price always wins.
 
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Which site produces most results of customer inquiries leading to sales? Used to operate with true car carfax and car gurus then stopped retail sales. Now that we are starting to sell retail debating if worth the time/money to sign back up with one of these sites.
Every market is different. I think Truecar is (mostly) dead or on borrowed time at this point. There's just no value proposition as a buyer.
Carfax, CarGurus, Autotrader, Cars.com - all work to varying degrees in different markets. May take some trial and error to find out which one(s) are right in your market. But I think there's definitely value in the classified sites still.
 

✨ AI Highlights

A dealer asks whether third-party inventory sites like TrueCar, CarGurus, Carfax, and Autotrader are worth the investment for retail sales. Responses indicate that while these platforms can generate leads in most markets, their effectiveness varies by location and they've become increasingly commoditized around price competition; the strongest consensus recommends prioritizing owned channels (dealership website, SEO, PPC) as a primary strategy, with third-party sites playing only a supporting role.

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