Announcing: LVL Up Auto - Vendor Management Platform

[jon.berna]

What app are you using in this screen shot?

Mine lvlupauto.com haha

 

[jon.berna]

Confetti Cannon is live!

 

[Carsten]

It's looking great!

 

[jon.berna]

Decided to just say LFG from 300 -> 630 vendors on LVL Up now

 

[BillVaughnKMC]

Decided to just say LFG from 300 -> 630 vendors on LVL Up now

View attachment 8497

So you're saying you DIDN'T take my advice and get some sleep last night.

 

[jon.berna]

So you're saying you DIDN'T take my advice and get some sleep last night.

Ahh no...

I had to do it in the middle of the night in case I broke everything. I have added batches before but never more than double the size. It should all work the same and ended up working perfectly. It was a bit slow this morning but I was able to tune everything up and everything is snappy again.

I was adding 1 or 2 at a time from requests every day. Trying to avoid having to do that.

 

[joe.pistell]

I took a tour of LvL up today. JB is blazing a trail. 2 thumbs up!

 

[jon.berna]

Thrilled to announce our largest update so far: the My Vendor Expansion. This is the culmination of 2 months of community feedback. Watch my <3 min overview below

Here are the high points ↓

• Upload vendor contracts, by far the most requested feature.
• Add vendor specific notes, for keeping all the plates spinning
• Invoice historical view at the vendor level
• Deal summary and ability to add key vendor contacts, the second most requested feature
• Custom vendor tags, create and apply at the vendor product level. Think PII, ok to pay approvals, internal categories...

 

[JDHigginbotham]

Big fan of adding contacts and the ability to reach out to them from the platform.

 

[jon.berna]

Big fan of adding contacts and the ability to reach out to them from the platform.

I have a ton of ideas for this part of the application. I held 60 meetings over the past 35 days. Roughly 50/50 vendor to dealer.

It was crystal clear communication is a pain point. There is genuine frustration from both sides. Depending on the persona the challenges are different. You basically have the champion at the dealership the account manager at the vendor then all of their respective managers. You also have tickets or actions that are in flight and the other people those impact.

The monthly meetings came up continuously, lack of structure, recaps or follow through from prior meetings were the dealer concerns. Vendors felt leadership don't join the meetings enough and dealerships don't own their action items.

Notes is just the scaffolding, so much more coming to make this better.