Chris, We've been using Auto/Mate's DMS since the beginning. Their staffed with people with automotive experience so their customer service is great, and I for one like the simplicity of their software. It's easy to learn and teach new employees how to use Auto/Mate and the value is good because Auto/Mate provides a product that's very functional without bells and whistles (smoke and mirrors). In my opinion, there's nothing worse than paying for something you won't use. Most dealerships only use 25% of the power of their DMS's and that's probably because they don't need the other 75% that they still had to pay for.