• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

Automotive Digital Retailing - Who offers a full solution for dealerships?

I believe the solutions today fit into 'classes'. Some examples off the top of my head:
  • Lead Gen = Ebay Motors, Make My Deal & others
  • BDC assisted sale = Any finance form with a "Reserve it Now" feature (online deposit),
  • Fully E Commerce = SCD

note: BDC assisted sale is also a rep's be-back tool.

Have I missed anything? Anyone think of any other ecommerce/digital retailing classes?
 
Has anyone been able to see any kind of success with these a-z transaction cta's. How does the conversion from page view to conversion compare with your average cta? And how about its lead to sale ratio?

I've seen several internal studies that point towards a higher closing ratio with customers that participate with a Buy Online feature.
 

✨ AI Highlights

Dealership professionals discuss digital retailing solutions that enable customers to complete vehicle purchases online, with participants identifying and debating several vendors including MakeMyDeal, DealerSuccess Virtual Deal, Shop Click Drive, and Dealer.com's digital retailing product. The conversation reveals skepticism about the maturity of these solutions, with one dealer characterizing them as glorified "make an offer" buttons or clunky combinations of traditional forms that lack meaningful functionality. The thread ends without consensus on a truly effective full-transaction solution, with participants essentially asking for recommendations if anyone finds a product that actually works well.

Replies Views 89 57,254 Started Last Reply