• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

Can Automation Increase Appointments and Sales?

Devorah Wolf

Moderator
Mar 20, 2017
11
4
First Name
Devorah
In her article: 4 Tips for Enhancing Automation to Increase Appointments and Sales, Ilana Zur argues that popular appointment setting methods are obsolete and dealers need to use automation, website optimization, and better lead follow-up and nurture to reach more online shoppers and get more appointments.

Have you tried automated appointment setting? What appointment setting methods work best for your dealership?
 
  • Like
Reactions: Caleb Twito
In this day and age, you should be able to schedule your appointment online without needing to speak to an advisor. How many times have you called in and not even able to speak to anybody because they are either already on the phone or have a customer they are walking through options with? Nice article too.
 

✨ AI Highlights

The thread discusses whether automation can improve appointment setting and sales at dealerships, with participants agreeing that traditional methods requiring real-time staff availability are outdated and that online self-service scheduling is increasingly necessary. Contributors emphasize that automation allows dealerships to capture leads from online shoppers without requiring someone to always be available to answer phones, addressing a key customer pain point. The thread concludes with interest in learning what specific automation tools other dealers are successfully implementing.

Replies Views 3 3,863 Started Last Reply