Had a dealer call me asking why inventory was not being removed from vAuto when sold in DMS (CDK)
Just got off the phone with vAuto -- any vehicles MANUALLY added in vAuto will not remove/update from DMS feed.
1 - Get a list of those manually added vehicles from vAuto == you have to request from support as they dont have that option in the tool. And then delete them. The ones that are still in stock will populate back from your DMS feed overnight.
2 - MANUALLY check inventory on schedule to remove vehicles you added outside of DMS
I asked vAuto if they had a way to just force the entire inventory to "DMS added" so it would update overnight == NO. Just insane thinking of all the dealers, esp the ones with huge inventory, that were manually adding vehicles - and now having to do another manual process.
Just got off the phone with vAuto -- any vehicles MANUALLY added in vAuto will not remove/update from DMS feed.
1 - Get a list of those manually added vehicles from vAuto == you have to request from support as they dont have that option in the tool. And then delete them. The ones that are still in stock will populate back from your DMS feed overnight.
2 - MANUALLY check inventory on schedule to remove vehicles you added outside of DMS
I asked vAuto if they had a way to just force the entire inventory to "DMS added" so it would update overnight == NO. Just insane thinking of all the dealers, esp the ones with huge inventory, that were manually adding vehicles - and now having to do another manual process.