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Jeff Kershner

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Check out what @Jon Berna and his team are offering to the industry.. All reports are automatically update each night on the most important metrics dealerships should be monitoring to understand the real impact this has on business.

Find out how this climate effecting the dealer industry..

I'll do my best to keep this updated each evening for everyone, OR For more supplemental advanced stats on COVID-19 you can DM Jon here here on DealerRefresh OR fill out the form near the bottom of this page.

I've asked Jon to step in and answer any questions you may have around these reports. Don't be shy; if I know Jon, he will be more than happy to answer.

Last Data Updated: 3/19/2020

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https://www.mediapost.com/publications/article/348938/auto-shopping-falls-to-lowest-level-in-6-years.html

For the first half of March 2020, which includes the beginning of self-quarantines and social distancing, in-market shopper volume fell to its lowest level in more than six years, a clear indicator that March 2020 sales -- and beyond -- are in for some turbulence ahead, says Dennis Bulgarelli, vice president, automotive, Comscore.

Annual sales projections for 2020 have decreased, from 16.8 million vehicles just last month to 14 million to 16 million vehicles in reaction to the ongoing health crisis, per Comscore.
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If someone can duct tape a car/truck together, now they will. That's at the risk of my own ass as a consultant.
 

✨ AI Highlights

Dealership professionals discuss real-time COVID-19 impact data on online traffic and consumer behavior, with Jon Berna's team providing daily automated reports tracking key metrics across dealer integrations. The consensus shows a significant drop in in-market shopper volume (lowest in 6+ years) but encouraging signs that digital engagement and quote requests remain stable, suggesting consumers are shifting to online channels rather than abandoning the market entirely. Key takeaway: while overall automotive shopping declined sharply in March 2020, dealers maintaining strong digital presence and online tools were capturing engaged prospects.

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