Dealer.com - Dealer Website Vendor Profile

[Jeff Kershner]

Company Name: Dealer.com
URL: www.dealer.com
Phone: 1-888-894-8989
Online Since: July 27th, 1995
Location: Burlington, VT

Homepage Title Tag: "Dealer.com Websystems - Automotive Dealer Web Marketing, Dealer Website SEO, Web Solutions, Lead Management Tools"

Current Homepave PageRank: 5/10

Message from Dealer.com:

Founded in Burlington, VT in 1997, Dealer.com is a leading provider of online marketing solutions for the automotive industry. The company offers the only fully-integrated web-based closed-loop marketing platform that measures the effectiveness of every marketing program while tracking responses, and respondents, from exposure to closure. The platform includes NADA award-winning automotive dealer websites, user-friendly lead management tools, the most proven local search engine advertising solutions available, and unparalleled metrics and web analytics. Dealer.com is the only company to truly revolutionize the online marketing and sales effectiveness for auto dealers with an unmatched level of speed, precision and ease-of-use. For more information, please visit www.dealer.com or call 888-894-8989.

Comments and Feedback - Do you have experience with Dealer.com and their dealer website design services? If so, please share your comments and feedback about their services. Keep your comments professional!

 

[J.M.]

Dealer.com is what our company uses, there have been a few snafu's but ultimately they're an up & comer company that will give you what you need.

 

[James (blog)]

We have been working with Dealer.com for couple of years, Initial contact with Dealer.com was not my decision, I was not working with that dealership at the time. About 4 months ago we renewd termes with Dealer.com which was not again my decision. I am advanced in computer technology and worked for 10 years as information system specialist and tech support so I know my basics. my experience with Dealer.com been one of the worst for the last 5 years working in automotive industry. Just terrible support, unexperienced crew...what else? the never return a call on couple of issues I had with them and where insisting that there is no problem at all. As an experience person in computer field I would recomend try your other options or at least dont invest too much on Dealer.com

 

[J.D. Rucker]

James, this falls under the same idea that Jeff recently posted about -- customer service sucks in the industry.

 

[Renee Vaughan]

I worked at a other Dealership and had dealer.com and moved to a different state to work as a ISM and It has a different ISM tool as well as a web site provied and with much talking my new dealership has signed with dealer.com I am very excited to be back with a winner like dealer.com

 

[Jon Groenig]

I have set up three different dealerships with Dealer.com websites and have been happy all three times, especially since on average it takes them about two weeks to have me up and running after the contract is signed. I always shop around before making my final decision and Dealer.com always seems to give me the most bang for the buck.(I shopped TK Carsites and Dealerskins last time)

I am not a programmer like James, but the website is easy to update and change and the ILM tool is easy to use and track information in. If I was more advanced I might be able to see the shortcomings mentioned, but then again most of us doing this job don't have computer degrees or have the time to get them, we are just looking for something that is simple to use and update.

As for support, I have a great rep that helps with my lack of programming ablility, if I can describe or show him what I want from another site, we can usually get somthing worked out. I guess I look at it this way, the product wouldn't be rated in the top three by dealers in autodealermonthly if it didn't perform. I have also noticed they constantly improve and update their product and sites, the first site I had a couple of years ago was not even close to what I have on their newest generation of websites.

 

[Alex Snyder (blog)]

This is my old take on them: http://dealer.com/success-stories/checkeredflag/index.htm

I've just grown happier since!

 

[Mark Bonfigli]

James,

I invite you to contact me direct so I can ensure there is no issues with your service moving forward. It has been our mission to be proactive in our customer service approach and to help dealers drive new found success using our internet marketing solutions. You can reach me at [email protected] and I will respond usually within 5 minutes. Once we touch base I will personally see to it that you are back on track like the thousands of other dealers we serve that are raving fans!

This truly is a different company and we will aim to change your opinion and earn your trust in the future.

Very sincerely,

Mark Bonfigli
President, CEO, Founder
Dealer.com, Inc

 

[William Bryant (blog)]

I've been impressed with their websites and SEM tool, and the tack-on cost of the ILM tool seems awesome. I'd like to try them.

 

[John Kimel]

This is an awesome company which just happens to have their headquarters located about 5 minutes away from our dealership. I know their employees personally, I have been inside their building, and I have seen the explosive growth they have achieved.

It is obvious to me that they will be on the leading edge of whatever technology develops...and that much of that development will originate inside the walls of their beautiful new building in Burlington, Vermont.

Great people...great customer service...great products and fair pricing. Plus, you know they are constantly working to upgrade the product.

I heartily endorse this company, and would be more than happy to speak with anyone about it.

John Kimel
Business Development Manager
ACURA-AUDI-VOLKSWAGEN