- Oct 28, 2012
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- Chris K
We can measure all kinds of stuff, but we've yet to connect internet activity to a sale.
Dealers see leads and see sales and conclude I want more lead gen! Attribution'ers performance claims won't be believed until the work can predict a dealer's sales (thereby validating the activity to the sale)
I think both of those are pretty dang close to connecting the internet activity to the sale.
...83 percent of car shoppers visit a dealer’s website prior to visiting the dealer’s store, ....“This data gap leaves a huge blind spot in a marketer’s ability to accurately attribute sales to sources like paid search and third party sites,” said Clarivoy CEO Steve White.
Dealers are cluttering their homepages with excessive call-to-action buttons and lead-generation tools that overwhelm and distract shoppers rather than guide them toward purchasing vehicles. Industry professionals debate whether this chaos stems from dealer demand for more leads or vendor pressure to prove ROI, ultimately arguing that the homepage should function as a "launch pad" to get shoppers into the actual shopping experience quickly rather than a lead-capture gauntlet. The thread concludes that while leads do drive sales, excessive CTAs and poor conversion rates create unintended consequences—including lead fatigue and diminished user experience—suggesting that strategic placement of CTAs at the right moments matters more than homepage saturation.