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Arron Tauss

Green Pea
May 15, 2017
4
0
First Name
Arron
Greetings,
The owner of the dealership sent me an email from Best Buy over the week-end and it have emojis in the subject line. We are wondering if this will increase our Open Rate (OR). I spoke to one of my friends regarding emojis and she doesn't because it will kick the email into spam. What are your thoughts on emojis? Additionally, what are some of your best text in the subject line that have had a higher OR than other?
Thanks,
Arron
 
I think the real question is this one: Which CRM's actually *let* you send email with emoji? VinSolutions sure doesn't. They render as question marks everywhere.

Tangentially related: I'm so happy with VinSolutions ever since Cox bought them so many years ago. Near zero improvements / modernization. Keep up the good work, guys!
 
It works for Push Notifications, why not try E-mails.

Emojis boost push notification open rates 85%, study says
https://venturebeat.com/2017/02/27/emojis-boost-boost-push-notification-open-rates-85-study-says/

Increased open rates
Fifty-six percent of brands using emoji in their email subject lines had a higher unique open rate, according to a report by Experian.
https://www.campaignmonitor.com/blo...e-real-scoop-on-email-emoji-in-subject-lines/

A bit dated but: http://www.experian.com/blogs/marke...ut-using-symbols-in-your-email-subject-lines/
 
If it helps tell your story, I'm all about emojis in email. Just got this one last week. It worked :)

emoji-in-email.jpg
 

✨ AI Highlights

A dealership marketer asks whether using emojis in email subject lines will boost open rates, prompting mixed responses from industry professionals. While some cite research showing emojis increase open rates (56% of brands saw higher unique opens per Experian), others caution that email client compatibility issues, spam filtering risks, and CRM platform limitations (like VinSolutions rendering emojis as question marks) make them unreliable. The consensus leans toward cautious, moderate use of relevant emojis only when your email platform supports them, with an emphasis that strong content ultimately matters more than gimmicks.

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