GMB now including listings

[Dan Sayer]

If you regularly post in google my business you will definitely get result.

 

[Matthew Davis]

How often is that being used by shoppers?

For some - it's only a small percentage that click through. For others, like the ones cited above and the ones that put a little extra effort in, it's in the teens of overall % of trade-in leads each month.

 

[Rick Buffkin]

I'm very curious @Colin Rodger and @Matthew Davis if you guys have thought about working with a chat provider like DI and their Ana bot product (or similar) to trigger a chat / conversation about trade-in values powered by Tradepending via Google Business Messenger from the GMB listing and Google Maps. Going that route, there's no need to take the customer to a landing page. Simply capture all the info from the GMB listing.

https://developers.google.com/business-communications/business-messages/guides/learn

They could very well be doing this now. I just haven't heard about it.

Just wondering...

 

[Colin Rodger]

I'm very curious @Colin Rodger and @Matthew Davis if you guys have thought about working with a chat provider like DI and their Ana bot product (or similar) to trigger a chat / conversation about trade-in values powered by Tradepending via Google Business Messenger from the GMB listing and Google Maps. Going that route, there's no need to take the customer to a landing page. Simply capture all the info from the GMB listing.

https://developers.google.com/business-communications/business-messages/guides/learn

They could very well be doing this now. I just haven't heard about it.

Just wondering...

Sorry if I wasn't clear - I don't work at TradePending, I answered Dan's question earlier in the thread b/c I had talked to Matt offline about their product and had an answer.

 

[Matthew Davis]

I'm very curious @Colin Rodger and @Matthew Davis if you guys have thought about working with a chat provider like DI and their Ana bot product (or similar) to trigger a chat / conversation about trade-in values powered by Tradepending via Google Business Messenger from the GMB listing and Google Maps. Going that route, there's no need to take the customer to a landing page. Simply capture all the info from the GMB listing.

https://developers.google.com/business-communications/business-messages/guides/learn

They could very well be doing this now. I just haven't heard about it.

Just wondering...

That's an interesting thought. We're integrated via API with most digital retailing and chat providers today, but not sure how much we've looked at Google Business Messenger.