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How are your phone skills?

Jerry thanks for all the tips, I have always seen myself as a good salesperson on the phone.

I was trained from the start by a GM who was excellent on the phone and expected nothing less from his staff.

I am now an ISM and constantly on the phone, your tips and scripts have really helped sharpen up some things I have let slack now that I no longer work with that GM.

I will keep you in mind if my current employer ever decides to look into phone training.
 
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Jerry's phone training our troops again.

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Jerry,

Loved your bad calls examples, and watched your video. I am amazed at what some people call phone skills. You seem to do it the right way. I have been through numerous phone training sessions over the years and would highly recommend yours.
 

✨ AI Highlights

  • Jerry Thibeau, founder of Phone-up Ninjas, offered free phone skills coaching to two dealership salespeople to demonstrate how quickly improvement is possible, recruiting Carl from Sun Auto Warehouse (a 25-year veteran struggling with appointment-setting) and Chad Whitmore from Checkered Flag (an internet department appointment-setter) as volunteers.
  • The thread shows strong community support for the initiative, with fellow professionals validating Jerry's expertise and expressing interest in the program.
  • The key insight is that phone skills training is a recognized gap in dealership performance, with participants viewing the phone as a critical bridge between digital customer interactions and face-to-face sales.

Jerry Thibeau, founder of Phone-up Ninjas, offered free phone skills coaching to two dealership salespeople to demonstrate how quickly improvement is possible, recruiting Carl from Sun Auto Warehouse (a 25-year veteran struggling with appointment-setting) and Chad Whitmore from Checkered Flag (an internet department appointment-setter) as volunteers. The thread shows strong community support for the initiative, with fellow professionals validating Jerry's expertise and expressing interest in the program. The key insight is that phone skills training is a recognized gap in dealership performance, with participants viewing the phone as a critical bridge between digital customer interactions and face-to-face sales.

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