Internet Lead Manager (ILM) Tools, where are they?

[Alex Jefferson]

Has anyone Has any experience with Vin Solutions CRM/ILM?

 

[Tonia]

this is a fantastic discusion. I am using a local firm and am looking to switch. I am looking at ImagicLabs, Vin Solutions and Imagic labs. They all seem to have similar features and it seems to come down to price and finding information from the people that actually have them and use them and to see what they think

 

[Fred Beltjens]

Please throw our name on your list... SmartWeb CRM. We offer a wide variety of Dealer Web Solutions including: Websites, CRM, DealerChats(tm) and custom advertising portal sites. As well as SEO/SEM, phone tracking and custom shopping carts. There is really nothing we have not done or could not handle. We are mostly off the radar but we have been in this business since 1998. We are located just outside Sacramento California. I am the CTO/head developer etc. and I enjoy the challenge of making our dealers happy. Please contact us for a list of refernces. Thanks!

 

[ian.statler]

I was pointed in the direction of this CRM/ILM service a few days ago. Personally never heard of them but thought I would add it to the list here.

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[Gary]

I can say that the support team has been very helpful in correcting any startup problems some have described here. I have called whenever something pops up and causes problems. They have fixed it or gave me the solution to work with the system. The To-Dos is what most sales people need to organize the day to sell cars, other wise it wouldn't get done. When skipped I have only seen them marked incomplete and the new schedule appears. I like the system and have just starting to integrate the show room floor traffic with the new module. Rock on Dealersocket.

 

[Shawn Morse (blog)]

Alex Jefferson
I would be happy to give you a list of VinSolutions references from around the country. You might be suprised at some of the names on the list. I know there are a lot of Imagic fans on this site but i challenge anyone to look at both systems side by side. I agree Imagic has a good tool but I really believe that VinSolutions is more complete and can do everything outside of your DMS including Inventory Management, Desking with OEM incentive integration, and Websites.

 

[Ty Johnson]

I have use Imagiclabs ILM for over 3 years now and no only do I find it the easiest tool to use, it's the most affective. Its the only tool out there that lets me know if a customer even opens the email Ive sent them. Do you know how much time that saves me? The product is bold and stands out by allow the full color ebrochures and videos to be sent. The system by passes spam filters so the customer is actually getting the emails. Most other ILM product do not have this feature. I bet you didnt even know that with other tools, most of your emails are going right into the customers spam box because you got the lead from a 3rd party source and the customers email doesn't know who you are. For my money, about $500 a month for the ILM, it pays for itself. If your trying to do internet with a CRM, your missing the boat.

 

[Shawn Morse (blog)]

Ty
Imagic is not the only ILM that will let you know the second an email has been opened, without the recepient even knowing it. VinSolutions has that feature as well as hundreds of others. I agree Imagic is a great system but for an entire store application you need ILM and CRM.

 

[Tim]

check out prospect manager out of detroit, this app with the edge application blows adp, reynolds out of the water and its cheap

 

[Andrew Riolo]

There are many CRM products in the market and there are many dealers that use them. But as a customer I have a simple question to ask. Why is it when I speak to a car salesperson inquiring about my next car purchase, they fail to take my name , my phone number or ask me for an appointment 9 out of 10 times. As a frustrated customer and accountant by profession I have developed a inexpensive simple to use tool that guarantees 100% that for each customers call or internet inquiry that a name , phone and appointment is made. If you what to turn those frustrated customers into happy purchasing customers then send me an email for free demo. Andrew Riolo [email protected]