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Is abusing your Google Maps positioning fair business practice?

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A dealer frustrated with a competitor using P.O. boxes in his market area to game Google Maps positioning seeks advice on whether this is acceptable competitive practice or unethical, and what recourse he has. Despite reporting the listings to Google over 10 times and escalating to his Acura rep and compliance, nothing has changed, leaving him without a solution. The thread concludes that while the practice violates Google's quality guidelines, Google's poor customer service makes enforcement difficult, and most responders advise against retaliating in kind despite the competitor's unethical behavior.

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