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Brian Michael West

Hat Trick
Jun 1, 2018
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If you don't know what I'm talking about, A leaked document allegedly tied to AutoZone is spreading rapidly online after warning employees about what it describes as a looming supply crisis involving motor oil, diesel oil, and specialty automotive fluids. Nissan and Toyota have had similar memos leaked in the past week.

So, the question is, what is your service drive going to do to pivot? Is transparency the key here?

I'd love to hear from some service managers.


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