Relay Autos?

[SantiagoFrancisco]

Is anyone using the Facebook marketplace autoposting/AI reply software Relay Autos ? Need some honest feedback before we sign up.

 

[Gerardwils97]

@SantiagoFrancisco Also curious about this. I've tried every chrome extension there is, and most of them feel pretty similar. Still trying to find a platform that handles posting and messages.

 

[Ronan Lugo]

We've been using Relay since October, wasn't sure at first but it's done as promised. 26 deals we can directly attribute to it. The AI replies are what got me, they sound human enough that customers don't realize it's automated until after they book an appointment. @Gerardwils97 what options were you comparing it to? There were a couple companies we looked at before going with them but none I could find that do the chats and posts automated like Relay does it.

 

[Ronan Lugo]

I saw an ad for relay recently but I have been using autobeaconai they have fb marketplace offerup craigslist and a few other platforms that it will post on and the AI will try to set appointments for anyone who responds to the listings.Its insane I like it better because I have gotten a majority of my sales off of other platforms than fb marketplace. autobeaconai.com

This discussion is for people searching for credible platforms, not self-promotion @westerngrant2013 .

 

[MichaelAtk]

Is anyone using the Facebook marketplace autoposting/AI reply software Relay Autos ? Need some honest feedback before we sign up.

Been using them for 2 months. Sold 7 cars using the platform to date. Will edit this post if my review changes.

 

[tylernobi]

The marketplace automation space is getting crowded fast. The key differentiator I'd look for is how well the AI handles the back-and-forth after the initial inquiry, not just the first response. Setting the appointment is where most of these tools fall short because the conversation gets nuanced quickly (trade-in questions, financing concerns, specific vehicle availability). Anyone here tracking conversion rates from marketplace AI replies vs. manual follow-up?

 

[ArmanM]

We use AI in our CRM which works well aside from not being able to send the VDP urls when asked or the Carfax reports.

For facebook we've tried AI and as you pointed out, the back and forth conversations were not handled great so we went back to manual responses on facebook, still looking for a better tool to handle facebook.