That is the point of DealerRefresh.
I get extremely frustrated with Google. Especially when it comes to Google Local. It has improved recently, but it still is far from perfect. I think they bit off a bit more than they can currently chew with trying to link-up review sites, phone numbers, web pages, and other things with their local listings pages.
For instance:
Judy's Book seems to be the review site that gets the most reviews in our local listings. However, there are multiple new reviews on Judy's book in the last few months and those still aren't showing. A customer even left a review directly on our Google Local page and it took 3 months for that to show up. We have done everything we can to match our local business information up with Dealer Rater and all that did was make the old Dealer Rater reviews go away. So, our Toyota store had over 40 reviews at one point and is now down to 12 - all old. So, when it comes to Google Local they're not providing customers with the most relevant info right now.
As for displaying the proper information, again, we're at the mercy of Google. I've been trying for years to get Google to display the right phone numbers, URL's, and even physical addresses for our various locations. They updated the business center and this made things a little better, but it still isn't 100% - maybe 80% currently. Of those 6 "businesses" at 5225 Virginia Beach Blvd, I can only change 2. Google will not allow me to change anymore.
We also have a single phone number 757 490-1111 that has been fantastic for us. It has been our phone number for 45 years and we are not about to change that. However, that one phone number absolutely kicks my ass with Google Local because they want to link things up by phone number. So that image I posted of "Checkered Flag BMW" is actually showing the address for "smart center Virginia Beach". It is okay because they're essentially on the same campus, but it shows the inaccuracies.
I am always reading the "SEO Guru" blogs and "Google Guru" stuff, despite what Ryan recommends, trying to figure out how to fix things in the local pages and increase exposure in the organic results.
Yo Alex....I recommend following the right people. Everyone claims they are GURU's now. I think you read me wrong. The best way to learn is trial and error. Build a micro site on WP or something and try to dominate a keyword and see how you do. Go from there.