- Apr 22, 2009
- 19
- 0
- First Name
- Marc
We have a vinsolutions website, we started with them in September of last year. When going through the process I was told that anytime I had a problem I would get the help I needed. I was also told that I would get all the help I need with adding new content to our site. I usually only make a change once per month. Everytime I email support I either do not get a response, or it takes two to three weeks and several phone calls and emails to ge my problem fixed. Right now I am dealing with about three different issues and it has been three weeks still no response from anyone. Is this a common problem, or am I just the red headed step child? Please help I need to know where I should go from here.