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Why You Should WANT Gen Y Workers in your Dealership

autosocial

Push Start
Dec 27, 2010
10
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First Name
Jade
Why would you WANT to hire a Gen Y’er?

Gen-Y-Texting.jpg

Coddled. Entitled. The “what’s-in-it-for-me?” generation. Lately the blogosphere is erupting with articles on how to attract Gen Y hires to the automotive industry. Based on the unflattering stereotype surrounding my generation, I think a better question is “Why would you WANT to hire a Gen Y’er?

We sound awful. Yet everything they say is true. On that note, here’s why you should want to recruit my spoiled, coddled, co-dependent generation to work in your store.

Because of course, we’re not. Well, we are. But we’re not. Here’s how it works.

You say: “We’re entitled.”
I say: “We’re engaged.”

Here’s an interesting fact about my generation that you won’t read in any study: We don’t believe in boredom. It’s true. We don’t. For my generation, the concept of boredom has gone the way of the Bubonic plague and the butter churn: a bizarre and wholly avoidable concept easily cured by even the smallest dollop of modern ingenuity. The good news? This boredom-intolerance extends to boredom in the workplace. This anti-boredom attitude alone is a marked shift  that makes Gen Y’ers infinitely desirable hires.

While previous generations believe in “putting in your time” and “paying your dues,” Gen Y believes in Google’s 20% time and architecting our own rise to the top, as fast as our personal initiative can carry us. Work for our previous generation was a treadmill. For us, it’s a trampoline: buoyant, thrilling, meteoric, and scary. You see, we’ll do anything to avoid workplace boredom-including work as hard as we possibly can.

Here’s the best-kept secret of my generation: Gen Y’ers have a deep, unquenchable thirst for challenging work.

According to a study by The London School of Business, “When we talked about careers, young professionals were clear that the most important aspect to them is a challenge. They want to have a career where they are challenged and can grow with the challenge. Rather than being bored, they prefer jobs which stretch them and if they are no longer challenged, they would consider moving on.”

Think about it. If the quintessential workplace flick of the 90’s was Office Space, the classic career film for Millennials is The Social Network. Telling, isn’t it? Gen X had angst; we have Angry Birds. We expect workplace life to be one big whirling dervish of colorful activity, and we bring the killer combination of technology and tenacity (yes, the tenacity that comes from helicopter parents that told us we were amazing every day) to make it happen.

So yes, my generation feels entitled to fun, innovation, opportunity and excitement in the workplace. But here’s the flipside: we create fun, innovation, opportunity and excitement in the workplace.

We’re products of our zeitgeist. Previous generations see boredom as inevitable, we see it as avoidable. Give a Baby Boomer 30 minutes and they’ll stare at the wall. Give a Gen Yer 30 minutes and we’re dreaming up The Next Big Idea, calling an impromptu meeting, commandeering a white board, sailing around on a wheelie chair, and putting our plan into action.

If you’ve hired a Gen Yer who can’t figure out filing, don’t demote them to coffee-making. Promote them to Special Projects and challenge them to come up with the next game-changing marketing campaign for your dealership. Don’t be surprised when we come up with a transformative idea for your business-and gets every Baby Boomer in the room on board while they’re at it.

So tell me: dealers who have hired Gen Yers, have you found my theory to be true?

Gen Yers working in dealerships: have you implemented any creative ideas that have taken off?

Sound off in the comments below!
 
This is great. As a fellow Generation Y'er i've been fortunate enough to be hired on board at Lebanon Ford (www.lebanon-ford.com) as the Marketing and Communications Manager. Alongside a fellow Generation Y'er, we have been given full reigns to be as creative as we want when it comes to promoting the dealership. The two of us act as a sort of in house marketing agency for our store. Some things that we have done:

-Created a 14 foot whiteboard wall for our drawing and planning pleasure
-Have another wall in our office named the "Inspiration Wall" where we tape articles and pictures that may inspire us in the future.
-We've written and shot a total of 3 commercials for the dealership.
-Launched a marketing campaign off one of them, all centered around Zombies. (See it here: http://unbouncepages.com/lebanon-ford-sales-zombie-cincinnati-oh/)

We are very lucky to have a dealership that is so willing to allow us to really run free and be as creative as possible.
 
Jade - What a great article on how you define the Gen Y'er! Since they view jobs within the auto industry a lot different, providing them the opportunity within there as you mentioned "Special Projects" can really benefit the dealer themselves.  Having them engage that crowd can be simply overlooked as dealers are looking to sell sell sell but creating those special projects to the Gen Y'er can help pull in that crowd specifically to that dealership.  Again great post and I look forward to seeing more! 
 
Fabulous read Jade... You're dead on with the demotion/ promotion scheme. This is exactly where most of us Boomers FAIL! We fail to recognize their potential and creativity because it's disguised with technology driven ideas and "engagement".  
 
Excellent article Jade!  One thing that I see from the outside (as a car lover/blogger but one not employed in the industry) is failure by dealers to engage with brand fanatics.  Engagement does not mean putting up an unmonitored facebook page.  It means actively courting the most die-hard fans to speak your praises.  Gen Y is unique suited for this task.   Catering to your vocal fans can easily have the same impact as spending two or three times as much in marketing dollars.
 
Looks like I'll be the 1st dissenter here :) 
 
"Here’s the best-kept secret of my generation: Gen Y’ers have a deep, unquenchable thirst for challenging work."
 
I agree with this, but the problem is, in my experience, that the Y'ers define for themselves what they do and don't find interesting.  So as long as the work or project or whatever is interesting to them, then yes, gung-ho, go get 'em, great job!
But let's be realistic.  Not too many 20-somethings are going to be hired into any business as a "manager," other than in Title-Only.  There's a certain amount of "grunt work" that has to get done.  Matter-of-factly, most times, the position is created to free-up the actual manager or director from the tediousness of such work.   Want to make a Gen-Y'er get bored?  Ask them to build a spreadsheet or comb through data.
 
"We’re products of our zeitgeist. Previous generations see boredom as inevitable, we see it as avoidable. Give a Baby Boomer 30 minutes and they’ll stare at the wall. Give a Gen Yer 30 minutes and we’re dreaming up The Next Big Idea, calling an impromptu meeting, commandeering a white board, sailing around on a wheelie chair, and putting our plan into action."
 
I 1000% agree with this too -- it actually confirms my observations: this new breed has their heads in the clouds!  Please forget the Next Big Idea and skip the White Board:  you need to prove to your boss you are capable of getting needed, tedious work completed without supervision.  And AFTER you have proven yourself as a reliable, go-to person, and hopefulluy LEARNED a few things about the business along the way, you have EARNED the right to perhaps work on some Special Projects.
 
Gimmie a few bright Y'ers who are willing to start in the trenches and dig some ditches, and you'll find them in nice houses and driving nice cars in 7-10 years.  But I guess theres' a reason why sooo many are living back at home with Mom and Dad right now...  Present company excluded, of course! :)
 
JQ - I tend to agree with you on the fact that not too many 20-somethings are going to be hired into a dealership as a manager. However, we are in the time of instant gratification. An age where these Y'ers never saw a CD-rom...and their first phone was likely an early version smart phone. We are in a time of technology driven individuals. I think some people assume that everyone should have to "put their time in" and "dig some ditches" before they can go anywhere. While I agree that experience is a necessary step, I think 7-10 years is a little steep. We are a generation of tackling challenges and wanting more. Try to keep me in a position for 7-10 years digging ditches and you'll find that I started looking for another challenge 2 years in. 

In an age of snapshot stats and automated systems is it absolutely necessary to continue hiring talented individuals to perform tedious tasks just to prove their worth? Just an opinion. 

Great article, Jade!