Pasch Group is an automotive technology consulting, research, and digital marketing firm serving franchise car dealers and OEMs, founded in 2005 (rebranded from PCG Companies). It operates two subsidiaries — PCG Digital, a full-service digital marketing agency offering SEO, SEM, and social media, and Brian Pasch Enterprises (BPE), which provides educational conferences and sales training — while also publishing independent and sponsored research reports on automotive retail technology.
Community evidence
→ Stable
Pasch Group has 86 mentions across 20+ years of DealerRefresh dealer discussion — rated 80% · Favorite. The community includes 35 positive and 9 negative takes.
86 mentions · 35 positive · 9 negative · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.
POSITIVE
"featuring consultants Brian Pasch and Michael Sos, highlighting that 82% of consumers switch dealerships after reading negative reviews and covering topics like social media advertising strategy and eCommerce merchandising"
Digital Reputation Management →
POSITIVE
"with an endorsement from industry expert Brian Pasch praising their ability to provide scaled, professional customer service on behalf of dealers"
Not to brag, but... →
NEGATIVE
"People should do their research before they defend the Pasch group (and that doesn't mean asking them to "defend themselves"). Watch the HBO documentary that came out last year on them. The fact the person who is actually sharing the history of them was banned from this forum but the actual scam artists who have scammed tens of millions off of fake charity telemarketing companies and now run a vendor "extortion ring""
Brian Pasch - Social Advertising and Attitudes →
NEGATIVE
"industry skeptics like Brian Pasch argue that Google inflates its credit by attributing visits that likely came from branded search campaigns and other non-Google influences, suggesting the feature reveals Google's limitations in driving truly incremental new customers"
Google Store Visits Attribution Now Available in Google ANALYTICS! →
MIXED
"Dealers discussing PCG's CarPortApp for WordPress microsites report mostly positive early results, with users like Miami Used Cars and Stevinson Lexus noting increased leads and improved search rankings after a few months of implementation. While the product appears flexible and SEO-friendly, one user cautioned about integration challenges with existing WordPress themes and slow setup support during busy periods."
Anyone used PCG's CarPortApp? →
MIXED
"Brian Pasch announces his annual Automotive Search Marketing Architecture (ASMA) white paper study evaluating dealer website platforms for SEO compliance... A commenter raises concerns about potential conflicts of interest since Pasch also builds websites for dealers, though Pasch clarifies he aims for fair evaluation"
Open Call For Dealer Inventory Modules and Website Vendors →
NEUTRAL
"Brian Pasch promotes a microtargeted landing page service (ToyotaRecall.org) designed to capture consumer leads from Toyota recalls and direct them to participating dealer service departments"
Toyota Recall Revenue Generation Ideas →
NEUTRAL
"Brian Pasch invites DealerRefresh members to participate in a brief survey about online automotive communities and membership engagement, emphasizing that member input is valuable."
DealerRefresh Members Need To Vote →
NEUTRAL
"Brian Pasch solicited responses to an 11-question automotive digital marketing survey, requesting dealership employees (not vendors) to participate"
2010 Internet Marketing Survey →
NEUTRAL
"seeing the big yellow PCG Pit Stop banner ads every other page is a little unnerving. (Nothing against Brian and his crew--don't hate the player, hate the game--but those yellow ones stick out like nobody's business.)"
Re-Marketing. Trend or Long-timer? →
NEUTRAL
"Also, Brian Pasch just published in Jan a study evaluation all CRMs. The results are attached for a reference."
Rank the CRMs →