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Building the right computer for your Internet Sales Manager

I really like Dell monitor's too. Out of the box I've found them to have a pretty good color balance to them. And multiple monitors is key for efficiency, especially if you're doing any sort of dev, photo or video work.

If you're getting into video encoding/production, buy as many cores as you can afford! Adobe Premiere encodes blazingly fast with 8 cores, and when you're dealing with raw HD video, you want it to be fast. Especially when you've just finished a round of encoding and you realize you forgot to put the intro in and have to do the encoding all over again...not that we've ever forgotten too do that....

If you're running multi monitors, or any sort of digital monitor(LCD), use the DVI connection and not the VGA. You'll get much better colors and a much sharper image. For multi monitors, you'll end up paying more for a dual-DVI graphics card, but it's worth every penny.

I tend to do all my work with local files, but they are synced up to our server - definitely invest in some sort of back-up solution too. SyncBackSE is a great free program to use.

We just built a computer for our video editor, dual quad core intels, 8GB of ram, 3 raptor 150s, 4x500GB WDs, Lian Li case, supermicro mobo, nvidia 8800GT and an X-Fi card - grand total, $3200 shipped from newegg. My computer in college was $2800 and it was a P90 with 64MBs of ram and a 1.2GB hard drive =/.

Chip-

Building the right computer for your Internet Sales Manager

I would also suggest buying O.E.M. if you plan on purchasing a budget P.C. It is hard to compete with Dell's purchasing power when it comes to budget P.C. parts. If you plan on building a bleeding edge system with all the latest and greatest you will come out ahead building it yourself because the O.E.M.'s don't buy huge amounts of new tech because it is like used cars that melt away in value.
My name is Brian and I am addicted to bleeding edge graphics cards.....expensive habit my friends.

Building the right computer for your Internet Sales Manager

Thanks Brian, and thanks for pointing out that I forgot to say something about HD video.....my bad!

Definitely keep an eye on whether or not a video card can handle HD video if you plan to watch or record HD video on your computer. NVidia just launched their 9000 Series cards and they're excellent all around (including HD encoding). I just picked up an eVGA 9600GT for under $200 that does it all. Also, something of mention with eVGA, they have a trade-in policy. Within 90-days of purchasing an eVGA card, you can trade up for a higher model - very cool! They also don't void your warranty for overclocking, and that is the main reason I only buy eVGA graphics cards.

Building the right computer for your Internet Sales Manager

Alex nice article!
On the video card side you will also need to determine if you plan on using it for any media type applications such as "backing up" hd movies, if so you will want to check the specs on the graphics cards and make sure it can handle hd and other related tasks.
I am a benchmark addict and I found this link on benchmarks comparing built vs bought pc, thought it might be relevant.

Building the right computer for your Internet Sales Manager


I know this isn't an area we typically think about, or talk about for that matter, but it is a very important piece in our arsenal.

Warning:  Some of this article (and any following comments) may get a bit on the technical side.

We talk about vendors, leads, CRM's, site hosts, and all kinds of other automotive eCommerce tools but fail to ever bring up Intel, Microsoft, Dell, Apple, Adobe, Sony, etc.

Let's talk about the thing that let's us do our jobs:

The Computer

First off, you can get a lot more for your money if you build your own.  And you can get extremely specific with how your machine operates too!  I've been building PC's since I got my first 386 machine, and there has never been more options for a PC builder than there are today - on top of that, it is waaaay easier than ever!  Yeah, you can buy a Dell or an Apple and piece-meal some small components, but you're stuck with whomever those companies are partnering with for the most critical parts that month.  If you go Apple, you're seriously limited (but their Operating System is impressive).

1.  What are you going to do with it? Build websites, create graphics, splice video, multi-task, monitor things, are you mobile....  how many programs will you be running at the same time?

2.  Processor: Single-core processors are dead.  Dual-core processors are almost dead.  Think Quad-core!  Yeah, that's basically 4 processors in one!  Intel is currently dominating this area and prices aren't that bad.  The new Q3000 just came out and it is less than $300.  More CPU cores allow for more applications to be handled faster at the same time.  Of course, there are a lot of other things about a PCU (FSB, clock speed, ability to overclock, etc), but for the average user those items aren't super important - just buy a Quad core and the rest will fall in place.

3.  Motherboard: This is extremely important.  It needs to be able to handle the communication between all the different components of your computer.  When looking for a motherboard, first look at the Front Side Bus (FSB), which is a measure of the speed communication happens at across the components.  Then look at how well it can handle a RAID configuration or how many components if can handle (USB ports, Firewire ports, PCI slots, sound).  Motherboards can be somewhat tricky too because they come in different chipsets such as P35, X38, X48, 680 with SLi/CrossFire capabilities.  I don't have the time to get into all the details here, but I will say the P35 chipset is probably the most stable one, and the one I recommend the most.

4.  RAM: this is also tricky because it completely dwells on your motherboard selection.  For the most stable system, check with the company who makes your motherboard and buy as much RAM as you can.  Windows XP & Vista (32 bit) only recognize up to 4GB of RAM, and can get funky based on how many RAM chips are filling the RAM slots.  I recommend buying 2 2GB sticks instead of 4 1GB sticks if you're going for 4GB of RAM.  In XP & Vista 64 bit systems you can go up to 8GB currently (there is support for much more, but nothing you'll do will ever take advantage of that).  I recommend staying away from the 64 bit systems right now, unless you really know what you're doing.  DDR2 is the fastest and most affordable right now.  Take a look at the ones with a rating of DDR2 800 or DDR2 with a higher number - I would not go any slower here.

5.  Video Card: for people that don't play with graphics or video games, this is usually an afterthought, but I've always figured you're silly to pack the latest & greatest into a machine and then what you see on the monitor is slow.  The real question here is:  do you want to use multiple monitors and how many?  Workstation cards (NVidia Quadro series are my favorite) are built for multiple displays where as gaming cards (NVidia GeForce are my favorite) can do this pretty well too.  Spend at least $200 in this area and you'll have a plenty fast card for automotive eCommerce.

6.  Hard drive:  you need space to store things on, and you need space for your software to cache to.  Storage is stupid cheap these days.  Super fast 500GB drives are less than $90 now - there really is no excuse in this area.  I like to go with 4+ hard drives in my desktop systems.  I run two drives in RAID 0 configuration for speed and storage, 1 10,000 RPM drive for graphics and video editing (a scratch disk), and an external backup drive, so I don't lose my important stuff if something breaks.

7.  Power: this is another area people don't pay attention to, but it is absolutely essential.  Clean power will make your components last longer and operate smoother.  If you ever get into overclocking, you'll need to invest a lot of time in learning about voltage and the number of rails a PSU (Power Supply Unit) has.  If you're going for a kick-ass automotive eCommerce system, you should invest in a 650W or higher PSU.  PC Power & Cooling probably makes the best PSU's, but Thermaltake, Cooler Master, and Corsair make some excellent PSU's too.

8.  Case & Cooling: Buy a big enough case to fit your components in.  The bigger the case, the more/better fans you should have for cooling (unless you're water cooling) too.  Most cases in the $100 - $300 are adequate for cooling without needing more fans.  If you're getting into overclocking, you should also look at upgrading your PCU fan.  The more expensive cases come with a decent Power Supply Unit (which addresses item #9).

9.  Monitor(s): I can't stand working on a machine with only a single monitor.  I like at least 2.  If you're developing video or graphics for the web, you should have one really good monitor and one of a lesser quality.  You need to see what your audience will see.  If you've been playing on a 17 to 19" LCD monitor at a 1024x768 or 1280 x 1024 resolution, you'd absolutely love a 22" or higher widescreen monitor at 1680x1050 or higher resolution.  Look for a monitor with the highest refresh rate:  60 Hertz is okay, but faster is even better.  Response rates are measured as 2ms, 5ms, 6ms, 8ms - the lower the better.  You should also pay attention to contrast ratios 500:1, 800:1, 1000:1 - the higher the better, but this isn't as serious as it used to be.  Most of today's monitors are pretty good here.  The contrast ratio is a measure of how well the monitor can display blacks (basically).  Monitor calibration is a good idea too, but that' a whole 'nother topic.

10. Going green/conserving energy: Major advances have been made in this area recently.  You can check specs on any component to see the kind of wattage it eats.  Obviously, the lower, the better.  In my house, I have 2 desktops and a laptop.  When I fire-up the 4 year old machine for a long period of time, I notice a difference on my power bill.  When I only use my newer stuff, my power bill is significantly less.  Over time, a newer system will pay for itself!  Microsoft's Vista OS and Apples OSX are excellent at power saving if you leave your computer on all the time.  By the way, I don't recommend leaving your computer on all the time.

11.  Laptop: the above components also apply to laptops, but you're a bit more limited when you want to go mobile.  I don't suggest building a laptop from scratch.  Buy a laptop that appeals to your mobility.  I use a medium-powerful Sony VAIO from 2005 that is small enough not to be a burden when I travel.  Laptops are mostly about your own needs and budget.  I love Apple laptops though - the new Air is awesome!  But if a laptop is going to be your only computer, the MacBook Pro is damn good for this - especially now that you can dual boot an Apple to handle Windows applications.

I am a heavy Photoshop user and store tons and tons of images for creating new promotions.  I also run about 8 different RAM-intensive applications at once.  I am probably on the extreme of what most of you would use a computer for, but here are some lists based on my needs that you can simply purchase and go to town with:

Build your own desktop for under $4,000 through NewEgg:  Click Here
Pick out a monster at Dell for under $8,000 (not nearly as good as building yourself):  Click Here
-Comparing my NewEgg build and Dell will show you how much money you can save doing it yourself.  It makes me wish I owned Dell - just profiting on people's laziness!
Apple's MacBook Air:   Click Here
Apple's MacBook Pro:  Click Here

Next up:  selecting the right software and photography equipment.

Don't fall for this junk!

I worked for Bz Results before they were bought out by ADP, its all a scam and it will continue to be a scam and Ralph, i dunno if you still work for bz, but you used too, so stop defending them, your as brain washed as the culture they sell you when you first start working there. Save your money peeps.

This company was made on the premise of ripping people off. After the owners sold BZ this is what there new hoax http://www.astonishresults.com/Default.aspx?tabid=187&EntryID=51

also, the brain child of BZ has his new project also Adam DeGraide - Wikipedia

Its all a huge scam, beware

Don't fall for this junk!

Great post. I myself do not like using compete.com or alexa.com or google rank at all. None of these are very accurate, because they are all based on estimates. Although Google Rank could be informative, but the PR that the toolbar shows is not the actual PR that Google has on file (it is delayed). Read this http://searchengineland.com/what-is-google-pagerank-a-guide-for-searchers-webmasters-11068#internal

The only true way to compare website to website is to have the same analytics code on our websites and we openly discuss these numbers. Since most of us do not like to share this information, there will not be a tool that can give you data like we want.

I still prefer the old fashioned way of checking my rankings by using a Google rank checker tool for my site and compare it to my competitors. Problem with this is that Google does not allow too many queries.

To CHRIS K: Chris next time you post it would be nice to see a link to your site, so we can judge oursleves how great your website is. Right now since you decided to not post your URL, I put ZERO VALUE behind your comments (I like to check your site myself before admitting you do good or bad.) Maybe your site works great, but how is your SEO working for you?

Although I myself do believe that I can built a site that will work better for SEO then the current platforms, to say that a college kid can built one for $500 is insane. How much do you invest (time wise) in making your platform better and to keep up with new technologies for maximum user experience? Even if you do that, what happens when you leave the dealership? Why would a dealer take that risk.

Every site is different, because the market is different and/or the product is different. The only one you can truely compare to would be your direct competitors, but then again, would you open your doors to what you are doing? I don't but luckily there is something called reverse engineering that allows me to see what the big boys do right and copy what they do. I also listen to every SEO salesman that comes my way and check out sites they use to sell.

Most of these companies give me the mumbo jumbo deal that they have software analyzing the google algorithms and they are most often full of it. Our dealership is a single point Acura dealer, so we have a limited budget compared to some dealer groups and we do not have the time to customize our website too much like checkeredflag.com does (I wish!!!)

All I care about is how my traffic and conversion numbers are. I just altered and installed a little script myself that a company wanted to sell me for $1,200 a month to improve our SEO. My SEO results did improve for a lot of keyword combinations, but how will this actually affect my traffic is what I care about. So since recently installing this, I will keep a close eye on my traffic increase and my bounce ratio.

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adp owned bz results are bucnh of crooks scam atists,they have the worlds best presentaion,do not fall for it.they stole all my leads from there crm buzz track,i lost over 10,000 my own leads.there seo sucks,you are better off building your own html site with related keywords,your site wil not be cut and paste job done by bz results,google will penalise you if you get bz results cut and paste copied site,they will over bil you and than make you promise they will correct it,instead you will be slapped with threatening letters to be sued in rhode island,stay away from such crooks,gene loop,rick freedman,bob labrizi,eric pearson are all bunch of thieves.

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Oh yeah, and one more thing.... to Mr. Umer Farooq who posted: "Hmm... not if you dealership name is like Clark Ford. Boy there are lot of Clark's that have ford dealerships... :)"

THAT is a classic situation begging for Paid Search Engine Advertising that is both geotargeted and bids on apropriate variations of Clark Ford, Clark Motors, Ford dealers in (hometown), etc.!

As much as I love SEO, there is a time and a place for eveything, including PAID SEARCH!

I can feel the flames acoming....

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To Alex,

I do not know which BZ Results salesperson created the chart that originated this thread... And, if I did I would not be ashamed to say so! However, I had a situation last week that reminded me of this one. An ADP account manager who normally represents DMS related products and services was asked by one of her dealers about the new Ford Dealer Advertising Co-Op reimbursement program. He wanted to know the connection, if any, with the Ford Digital Advertising Program, which my team administers for Ford and Lincoln Mercury dealers... She correctly explained to the dealer that the two programs were distinct and seperate from each other. The dealer went back to his Ford Zone Manager and wanted to know why Internet advertising was not covered by the new Co-Op advertising program (which is a false statement). The Zone Manager explained that Internet Advertising is eligible for FLM Dealer Advertising Co-Op reimbursement if it meets program guidelines (which is a true statement). The story got passed upstream to Ford executives and the next thing you know I am being asked why our ADP sales team is telling dealers that the Ford Digital Ad Program is not covered by the Dealer Advertising Co-Op program (which in fact it is!). By the time I was able to identify the ADP sales rep and then speak to both her and the dealer I came to realize that everything she told the dealer was actually true and that the dealer had made incorrect ASSUMPTIONS based on her correct statements! I see this type of confusion, misstatement of facts and false ASSumptions on a daily basis. As a result, I have learned over time to reach out and gather more information and either email or call the parties involved before I make any foolish ASS-umptions about what people say or present when I am not a first-hand witness.

Look, it is real easy to get all hyper-critical and slam suppliers on an open blog like DR, and for the most part none of us have to worry about being held accountable for what we write or statements we make that may or may not be accurate... Other than our own sense of maintaining a reputation for integrity in this business.

I cannot count how many times I have been required to work with irate customers buying a car to take the hair out of a kinked deal because of innacurate statements made by a car salesman trying to close his or her sale... Heck, on the way home today from Sonoma, CA wine country I listened to a woman tell me about how she was considering a 60 month lease on a new vehicle... I found myself explaining the pros and cons of leasing in general and how most experts recommend a 24 or 36 month lease rather than a longer term and that a 36 month lease is comparable to a 72 month car loan and a 24 month lease is comparable to a 60 month car loan, etc., etc.

Plenty of people would argue those points with me as well, but i know in my heart I am making true statements and have been both a consumer of and a merchant of new vehicle leasing for over 20 years! I know what the hell I am talking about!

I wonder if the BZ Results salesperson who produced the chart that started this thread feels the same way? And, what if for some bizarre reason unbeknownst to any of us he or she had a reason for using the furntiure store URL? What if he or she was trying to illustrate the importance of acquiring and managing a domain name portfolio? Has anyone ever bothered to get this individual's response to this post or to send him or her a link to it by email?

OK, maybe I am the eternal optimist and I tend to believe in the inherent good within most people until they prove otherwise, but for crying out loud it sures seems to be easy to post a whole bunch of trash talk about someone when they are not around to defend themselves or provide a response to accusations!

Most, not all, but a majority of the Digital Marketing professionals and suppliers I meet in this business tend to be fairly honest and ethical in their business practices. If a dealer buys technology, turns down both consulting and training that is offered to show the dealership's employee's how to use the technology that was purchased... How can that dealer then complain that his employees do not know how to use that very same technology and as a result the store gets no benefit from it? I have seen this happen for many, many years... And, it stoill happens today! If the person assigned by a supplier to serve a dealer knows that dealer on a first name basis and speaks to that dealer on a weekly basis... Who is responsioble for that same supplier point of contact not knowing who the Internet Sales Manager is? I do not pretend to know all the answers, but sometimes asking a few of the right questions is a gtreat place to start.

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I have watched this post for a while and question... What is the real purpose of most of the Compete.com and BZ bashers? Some identify themselves clearly as competors... others? Compete.com, though not authorized by ADP, does offer a snap shot to a dealership in a quick decisive manner that in my experience mirrors Google and our more advanced Omniture statistics. Not perfect, but a decent guide for people (dealers) that are not Digital experts and have next to no interest in becoming one. I am not making excuses for the posted screen shot (and added BZ logo) but if it was real, is it possible that the rep. just did not delete the last sample url preloaded on Compete.com start up? I take great pride in the proven results of our products and company... I would only ask that anyone considering a Digital Marketing Total Solution look deeper than this thread... (Auto Dealer Monthly, May 2008 pages 37 and 41) to see that there is a very good reason for our product(s) being utillized by the majority of the progressive Digital Marketing automotive dealers. Thank you for the opportunity to express my (personal) opinions.

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Smallfry,
Where your CSS and Javascript files are hosted won't have any negative impact on your SEO efforts. They could help you increase your SEO efforts if your pages start loading faster. One of the things Google is really starting to press is not only page quality, but also load time. This is especially true if you are running Adwords campaigns as your page load times will directly affect your Quality Score(a determining factor in the minimum amount you will pay per click).

-

If your inventory photos are currently being hosted by a third party, this will help your pages load faster, but at the same time you're receiving no search engine value for having those photos on your site. I know it's now rarely the case, but ideally you want to host those photos (inventory.yourdomain.com) as there's some good value in having your site come up when some one is doing image searches on the SE's.

-

-- Name -->> "My Car Dealership Rocks"
-- google search
-- "My Car Dealership Rocks"
-- google result
-- #1"mycardealershiprocks.com"
-- Yippy I'm Number 1 !

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Regarding BZ... its just a simple mistake... mistakes happen... BZ is a good company... they do somethings great... anytime I have to deal with them it's been pleasurable... but my dealing have only been technical... (we compete so I have no love for them :))

LOL.. Rick Rolled...

smallfry... do you have any other stats package on the site...
numbers vary between most...

If I was working on getting users to stick... I would look at each page... see where the users are just dropping... look at what search term has the most bounce rate... see if that is even relevant to my site... remove the term or work at it... sign up with Adwords so I can use the website optimizer... change things around on the page and test different things... bet you are already doing most of this.

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Mitch -

You asked for some presentations earlier.

Here's a great example that everyone should study and add to their arsenal.

This offers the balance & insight I think everyone is seeking.

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Hi Everyone,

Thanks for the responses. Please forgive my "piecemeal" response.

"Ok SCM, you're putting out the effort for sure, all great info.
We all take on roles, some of us are small, some are large. EACH of us has unique challenges. EXAMPLE: Due to your size, You can "out effort" a bigger store and make your presentations far more personal. If you put more effort into your presentations, you could expect your # of pages viewed and time on site to increase."

Hi Joe,

What do you mean by presentations ? In regards to roles, I'm the owner.

"Bounce rate tells me that most of your traffic comes from Search engines. Yes? No?"

Half search engines, other half local sites (autotrader, cars.com etc....)

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I ran the Internet Department of a dealer that signed up with BZ. $5300 per month, 5 years and they never delivered on any of the promises they made. Never gave us our kiosks that were a part of the package and anytime we had a problem, the answer was "we have a system." On one conference call, involving the owner and general manager of my dealership and one BZ "raving Fan Manager" whom I had numerous e-mails to and from, told me and my bosses that she had no idea who I was when called out on leaving us high and dry.

During the courtship of our dealerships owner, I was sent to a local dealer who was using BZ to pick the Internet Directors Brain, I was given no substantial evidence of how things worked. I must say in retrospect, the other dealers director was in kahootz with BZ to get local dealers to sign up.

The end all is that BZ can use whatever tactics they want, because there are dealers out there that I could present with a revolutionary system I call 10 key and a sharpie, and with a good enough sales pitch I would rake in the dough, some dealers are not interested enough in counting on themselves, and the people they employ and think there are some magic beans that will change everything for them.

BZ is the master of selling Magic Beans, against all of my wishes to stay away my boss still signed up.

All BZ sells is things that anyone on this site already knows, make your web address the focal point of your advertising, mine your own database for customers and continue to grow it by adding more customer e-mails.

With that last paragraph, I think I just helped some dealer save $5300 per month or more.

p.s. if anyone knows of a dealer interested in the revolutionary system 10 key and a sharpie I am available!

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Hey scm,
Without knowing much more about the type of traffic and the sources, that bounce rate might not be as bad as it looks on paper. But one thing we struggled with back in 03/04 was a latency issue when some one requested our homepage (talking about 4 seconds here before anything appeared on the user's end), which caused our bounce rate to be astronomically high (~70%). When we fixed just that issue, our homepage bounce rate dropped to 22%.

Nowadays, if your site doesn't, at the very least, APPEAR to be loading right away, the user is going to be clicking back faster than you can imagine. Yahoo has a great Firefox extension called ySlow which will give you a very detailed report on what affects your website load time and ways to fix it. Having a $10/month hosting solution (and I'm not knocking it), also means your battling whoever else is on that server for resources.

Because web browsers are limited to 2 connections to a url at one time, one of the easiest ways to speed up page load time is to put all your images and photos on a seperate domain name (images.somedealer.com). This way, all your HTML can load in right away, giving the appearance that things are happening as soon as a user clicks to your site, and then all your images/photos filter in 2 at a time. Very affective, free and easy to do. You can take it even further and create urls for your javascript and CSS (js.somedealer.com, css.somedealer.com).

If we take a look at mileone.com using ySlow, it shows that on the homepage there are 21 external javascript files, 4 external style sheets and 38 images. However, most of these components are hosted on different domains/sub-domains, and so when you go to mileone.com, you get that appearance of an instantly loading website, even though in reality, there's an abundance of http connections going on!

Chip-

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SCM,
Dealerships and markets are like snowflakes, no two are alike!

Ok SCM, you're putting out the effort for sure, all great info.
We all take on roles, some of us are small, some are large. EACH of us has unique challenges. EXAMPLE: Due to your size, You can "out effort" a bigger store and make your presentations far more personal. If you put more effort into your presentations, you could expect your # of pages viewed and time on site to increase.

Branding is a problem that needs addressing. Nearly every visitor to your site has no clue who you are. If I land on your site from a search engine & if your site dosent visually convey a high end reputation and a positive shopping experience (in about 10 seconds), then off I go. What ever is your stores "theme" you need to get it out ASAP. Testimonials help here.

Without seeing your content, I'd make sure that your photos are magical (as close to perfect as you can get).

Bounce rate tells me that most of your traffic comes from Search engines. Yes? No?

Also, ck keyword phrases that folks are using to find your site. If you have a lot of "Toyota Prius Replacement Headlamp" hits then, the bounce rate isn't as much of an issue.

There's lots more stuff to consider, but... until you disavow your allegiance to INGTGMURL and jump ship to the "good team" IGURL, I must end it all here ;-)

Hope this helps,
Joe
p.s. Jeff K's has been overheard discussing plans on a "pimp my site" thread sometime in the future. I got 1st dibs!!

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Hi,

I'm just a "small corner" used car dealer. Thats all, nothing huge. 25-30 used cars in inventory. No print, no tv, all "net".

"SCM, it's also the message in the ads.
--Is the web URL the cornerstone of the TV/Print message?

No print, radio etc.. advertising. I'm all "net"

--Is the URL EASY to remember (and easy to spell).

I think so.

--Are you number1 or number 2 in total spending for your market?

Nope. No way !
I'm a small fry.

--The number of units on the ground and number of hits are closely correlated, how large is your inventory (relative to your competitors)"

Like I said earlier, I have about 25-30 used cars and my uniques far outweigh my used car inventory ( see below )

According to Google Analytics I have

April 14 - May 12
5,458 Visits
4,689 Absolute Unique Visitors
15,177 Pageviews
2.78 Average Pageviews
00:01:41 Time on Site
54.36% Bounce Rate

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