Dominion Vision CRM Partnership with CRMSuite is NO LONGER!

[ejyoder]

So I just found out that our dealership's CRM, Dominion CRM, is reverting to being supported by CRMSuite. I knew they were reselling it, but curious what happened.

 

[Alex Snyder]

From another thread:

 

[ejyoder]

Someone sent this to me.

View attachment 4538

It was a slightly odd arrangement with Tier 1 support handled by Dominion employees, but then anything more challenging had to be escalated to CRMSuite, but we weren't able to communicate with them.

 

[Alex Snyder]

I wonder if this means we're going to be seeing more of the infamous Richard Keith Latman? Man o man do I hope so!!!

 

[Jeff Kershner]

So many things I could say about this before it even got started...

 

[Rick Buffkin]

 

[Chris Vitale]

Maybe I’m biased (I am) but I used autobase for a solid 15 years. It was the greatest but stalled with innovation. The cloud-based promise was something that turned into a joke. Then, CRMSuite came along and was (and still is) the most logical automotive CRM around for those willing and wanting to evolve. It was a serious space jump from autobase but that doesn’t negate the fact it’s still unbelievable.

I admit, every system, every software, every product leaves something to be desired. But when speaking candidly and to an open minded audience, CRMSuite really takes over. If someone that understands the tech explained it vs. standardized workflows to the general public, the conversion would end and CRMSuite would win. Ego out. What “you’re used to” out and fear of a microscope out, CRMSuite is one heck of an advanced solution.

But, again, only if someone truly wants more and is willing to move from their comfort zone will they maximize results from any system, especially CRMSuite. Good is comfy. Great is scary. The problem is most believe they’re “good” when in fact they’re just unchecked and justified by excuses

 

[Tony Howard]

So many things I could say about this before it even got started...

Jeff,

Are you willing to expand on that?

 

[Jeff Kershner]

Let's just say... having a good idea on how these 2 companies work, some of their history and the personalities involved, the moment I heard about this partnership I was giving it a year before it all fell apart.

 

[Tony Howard]

Let's just say... having a good idea on how these 2 companies work, some of their history and the personalities involved, the moment I heard about this partnership I was giving it a year before it all fell apart.

We were "this close" to partnering up with Dominion for CRM as we are currently in the market and really liked the tool. Proverbial bullet dodged...