cdk

  1. P

    CDK Outage & Potential Services

    Hi All, As we all know, the CDK outage completely disrupted our industry. I have started thinking about ways to ensure that dealerships' and employees' data are protected in the future. If you have a few minutes, would you please complete the survey below? Thank you in advance, and go Boilers...
  2. Jeff Kershner

    Still Struggling with CDK & Fortellis Updates

    Thankfully, CDK is back for my store, but I'm still struggling to get things updated in other places - such as Cars.com and updated pricing. But now I'm hearing my other vendors have not been turned back on. One told me all of Fortellis is down. Anyone else experiencing this?
  3. Jeff Kershner

    #RefreshFriday Learnings from CDK's Cyber Attack | Tim Hayden & April Simmons

    View: https://www.youtube.com/live/gEvzwpaYj88 We are back from our annual summer break to talk about... CDK. What can we learn from CDK? A cyber attack can happen to anyone, and many of us have probably experienced one. But what can we do to avoid the breadth of what we just saw for CDK DMS...
  4. DrewAment

    Cars.com listings affected by CDK?

    Chock this up as a WTF, and part of the CDK fallout. I had a dealer reach out to me -- their pricing was not updating on Cars.com. Received the following email from Cars.com support. Sent a follow up asking how the CDK outage affected a feed from vAuto? and got this back... Your telling me...
  5. Jeff Kershner

    ActivEngage ActivEngage Advanced Chat and CRM Integration with New Elead Lead Delivery API

    This hit my inbox today. @BrendanHirstAE will usually post these here in the forums but I didn't see it. ActivEngage Develops Advanced Chat and CRM Integration with New Elead Lead Delivery API ActivEngage and CDK Global Elead deepen integration to push inbound chat lead data inside Elead CRM...
  6. F

    Mac compatibility in a dealership

    Hi everyone, So i am wondering about Mac compatibility inside a dealer and wonder if anyone else is running Mac OS. I myself daily a MBP 16” M2 and use it for almost all my work since I am in marketing. We currently are using CDK as our DMS and are swiching to PBS Q1 2024. I wanted to update...
  7. DealerRefresh RefreshFriday Ep. 8 Cliff Banks talking Fortellis, CDK, and Digital Retailing

    DealerRefresh RefreshFriday Ep. 8 Cliff Banks talking Fortellis, CDK, and Digital Retailing

    Ep. 8 - What is CDK's Fortellis developer API offering? Cliff Banks of the Banks ReportGET NOTIFIED: SUB! http://www.youtube.com/user/dealerrefresh?sub_con...
    • Alex Snyder
    • Media item
    • cdk fortellis refreshfriday
    • Comments: 0
    • Category: RefreshFriday Webcast
  8. Jeff Kershner

    PR & News Ansira Completes Acquisition of CDK’s Digital Marketing Business

    This morning @CliffBanks broke the news on Ansira Partners finalizing the purchase of CDK Global Digital Marketing Business. April 22, 2020 — Ansira Partners this morning announced it has finalized the purchase of CDK Global Digital Marketing Business and is renaming it Sincro. including all...
  9. EmilyJSpellman

    Brand new to the industry- HELP!

    Hey! I am absolutely brand new to the auto industry and was just hired by a dealership as their Digital Marketing Manager. I am coming from a multi-faceted background. For many years I worked in marketing and communications for non-profits where I handled mostly designing, email marketing...
  10. LRED

    New CDK Service connect to nowhere

    Has anyone noticed in the last month that CDK no longer has a direct connect to file a trouble case? Instead they shoot you directly to their community and you look to see if anyone else is having the same problem? So we are paying a premium for business support and getting what an end user...
  11. Alexander Lau

    UserWay (Accessibility Plugins for Dealer Websites)

    https://userway.org UserWay is a pioneer in innovative website accessibility technologies We provide helpful accessibility plugins that work without refactoring your website's existing code and will increase compliance with WCAG 2.0, ATAG 2.0, ADA, & Section 508 requirements. ----------------...
  12. GerryFoster

    Thank you pages, Form abandonment tracking

    My apologies if this has been posted before. I looked through some of the search results for the forum and didn't see it right away... I come from the land of agency work and have switched into an in-house role in a dealership. It has its fair share of challenges to be sure but the one I...
  13. George Nenni

    Why do CDK lead forms need Zip Code?

    We know that an increasing percentage of shoppers say they prefer the shopping journey to occur on mobile, so why are mobile lead conversion percentages lower vs. desktop? They are, I see it in GA for dealers across the board, paid search converts at a lower % vs. desktop/tablet. I get it...
  14. ryan.gerardi

    Cox sues CDK, cites anticompetitive practices

    So this is happening now... http://www.autonews.com/article/20171211/RETAIL07/171219922/cox-sues-cdk-cites-anticompetitive-practices
  15. A

    PR & News ActivEngage Joins CDK at Digital Dealer 23 to reveal Concierge Chat within CDK Next Gen Website

    The full release can be found here: http://www.prnewswire.com/news-releases/cdk-and-activengage-showcase-new-concierge-chat-at-digital-dealer-23-300522145.html ORLANDO, Fla., Sept. 19, 2017 /PRNewswire/ -- ActivEngage, Inc. will join CDK Global (Nasdaq: CDK) at Digital Dealer 23 in Las Vegas...
  16. Jeff Kershner

    CDK Third Party Access Pricing Guide

    Below is a link to the latest CDK Global Partner Program Pricing Guide CDK says that their pricing philosophy for 3rd Party access to your dealerships data is simple and provides the most secure way to access your own DATA while "delivering efficient integration and marketing advantages."...
  17. Scottymax13

    Recommendations for Vehicle Document Scanning & Archiving?

    Was wondering if anyone out there had recommendations for RO, Parts, and dealer jacket scanning and archiving? Any help would be greatly appreciated!
  18. Scottymax13

    Third Party Scanning experiences?

    Hey guys, just wanted some feedback on all of your third party scanning experiences. What did you enjoy about the software and what are some things that they could work on. I appreciate all the feedback!
  19. Jeff Kershner

    What are the TOP CRM Reports are you looking at each day?

    I don't care what CRM you're using... what are the most important reports that you MUST review each day? The GO TO reports you MUST review each morning in order to track your team's performance - on "internet" leads. And not so much "marketing reports", unless it corresponds to tracking a...
  20. Chris Leslie

    CDK Sites Launch New Price Watch Button

    So yesterday I was doing some changes to one of our sites and I see that on our VDP's there is a new button that says "Price Watch". I click it and it pops open a nice little box that says to enter my email address to get updates when the price of this vehicle changes. I'm thinking to myself...
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