To get a different spin on this, I had a good chat with my contact at DealerSocket to see how they handle this situation. I'm told that DealerSocket separates their email blasts from the day to day emails for leads to prevent this sort of issue. So, it looks like it can be managed with some proactive methods. Now, how fast you can implement that on a company level is another question. Apparently, rotating IP addresses and other methods actually attract spam police.
We now have evidence that we are losing deals to this issue, due to perceived non response. Not sure how much long it can go on before we need to make a change.
We now have evidence that we are losing deals to this issue, due to perceived non response. Not sure how much long it can go on before we need to make a change.