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#RefreshFriday Merchandizing - Someone is Launching a new Service | Joe Pistell

70% of your shopper's VDP time is spent looking at photos.
Reymore.com had shoppers click 160,000 VDP pics in the last 30 days.


SEMD team built me a dashboard of 'total photos seen daily'*. Every am, I ck it for insights into shopper demand.
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The business narrative from my seat:
Reymore is having a record breaking sales month, but, the 30 day trend of photos viewed is trending down. If total photos viewed and sales are correlated, the down trend indicates we 'may' see a soft end to this month.


*asc_media_interaction
 
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Cody over at SEMD was deep diving total # of photos viewed per VIN and he found a high correlation of sold vehicles and high photo counts.

Case in point:
Reymore avgs 28 photos viewed p/VIN per day.
This 2021 Lincoln Corsair is 16 days old and is averaging 116 photos viewed per day.

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Lincoln is a tough sell these days -AND- its off-brand for this Chevy store. Shoppers like this one, it's looking strong so far.
 
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What used units are likely to sell soon? Using the asc_media_interaction & Super Shopper* scores:
(data: Reymore has 190 VINs in stock, over the last 28 days):


- 2023 Chevrolet Silverado 2500 HD LTZ
  • Total Pictures Seen: 4,575 pics seen --- Rank # 3 (of 190 VINs)
  • Super Shopper (SS) Favorite: 131 SS'ers --- Rank # 1
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VIN: 1GC4YPEY0PF226631 Stock: 95030A


- 2020 Hyundai Palisade Limited
  • Total Pictures Seen: 3,950 pics seen --- Rank # 4
  • Super Shopper (SS) Favorite: 103 SS'ers --- Rank # 3
1729338503740.png
VIN: KM8R5DHE5LU147178 Stock: P4346A


- 2023 Nissan TITAN Crew Cab PRO-4X 4x4
  • Total Pictures Seen: 2,273 pics seen --- Rank # 15 (of 190 VINs)
  • Super Shopper (SS) Favorite: 131 SS'ers --- Rank # 6
1729338419418.png
VIN: 1N6AA1ED8PN102157 Stock: P4283

*Cody at SEMD defines a Super Shopper (SS) as a shopper that has looked at 40 or more pics on YOUR site in the last 28 days.
Total SS'ers are tracked by VIN and are summed up for SS Totals for daily and monthly. TY Cody!
 
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Over all, I agree that this is going to be cool stuff but

Ai video reminds me of the transformers. street lights turning into robots and stuff.
Or the recent presidential candidate splitting in 2.

I look forward to the progression we will see over the next few years.
 

✨ AI Highlights

Joe Pistell, a well-known automotive inventory expert in the DealerRefresh community, previews a new used car merchandising software company he's been building in stealth for five months, with a first beta launch approaching. The thread evolves into a broader discussion about AI-driven development, with Joe sharing his 'meta prompting' framework — including a custom quality-enforcement prompt called 'Joes Core' — and other members chipping in on agentic workflows and Claude Code. A standout data point Joe drops: buyer surveys at a mid-size Chevy store showed 60% of customers visited the dealership website three or more times, and 40% never shopped a competitor, underscoring how critical on-site merchandising quality really is.

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