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Uncle Joe's Make Over Diary

Beta Test Request:

If your store is a Dealer.com store AND your store uses PhoneNinjas.com, we should talk ASAP. I'm building a joint test with Jerry & his team. Please private message me here, or, email me: joe[dot]pistell[at]dealer.com

Thnx
Joe

We use phone ninja's just for mystery shopping, does that count? :) pm me back or email sachin at autodome.ca
 
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When you shoot the seats in a 2 door... don't show shoppers how the rear seats are worthless.

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(Said knowing the ELR's back seats are cozy)

The photographer was in the right ballpark, but I think a couple minor things would've taken it from a single to at least a triple. Definitely, pan about 15° left and downplay the back seat as much as possible without putting a stupid crop on the seat itself. I'd also get the buttons on the seat controls in the frame, because if you're paying that much for a car you don't yank handles and jerk yourself forward or back.

With that picture taken, I'd then push the seats full-forward, hit the tilt, do all the tricks to make that rear seat look inviting. Not easy, but a specialty piece like an ELR requires the attention.
 
In the app space, I've been watching M2M grow for a few years now. Here's a 2yr old slide that speaks to this totally new automobile marketplace:
upload_2015-3-31_10-25-58.png
Your smart phone and your phone will be as one. It'll be a natural extension of your experience with car.

It's in the OEM's best interest to use M2M technology to create a new paradigm with a goal to produce an experience that is so helpful & satisfying that the car owner won't want to leave the brand.

GM looks to be furthest down the road so far.
 

✨ AI Highlights

Joe Pistell documents his website makeover project for Used Car King, aiming to double lead counts without increased ad spend by improving conversion rates and engagement metrics through user surveys, site redesigns, and new features like chat and wizard tools. The thread reveals his philosophy of optimizing for overall user satisfaction rather than fixating solely on conversion ratios, and showcases his collaborative development approach with custom builders at HomeNet. Key insight: sustainable lead growth requires understanding what shoppers actually want (discovered through direct feedback) and iteratively improving the user experience rather than simply driving more traffic.

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