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What Do You Mean We're Blacklisted?

I get these "please email our entire database" requests at least once a month - answer is "no"... Small targeted blasts to active leads or recently sold are ran through our CRM tool, and anything larger is used outside of our domain with an external provider. The big problem most dealers face is when their sales rep has full access to their CRM tool and does a blast to the entire database without them realizing it, and then they get blacklisted...
 

✨ AI Highlights

The thread is a reaction to a cartoon depicting a dealership getting blacklisted after sending mass email blasts, prompting dealers to share their own war stories and frustrations. A key practical insight emerges: protecting your domain means using segmented, targeted sends through your CRM or an external provider — never blasting the full database — and building opt-in lists with valuable content rather than spray-and-pray campaigns. Several contributors warn that unsupervised sales rep access to CRM tools is a common root cause of blacklisting incidents.

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