Community evidence
→ Stable
Dealertrack has 89 mentions across 20+ years of DealerRefresh dealer discussion — rated 30% · Criticized. The community includes 11 positive and 26 negative takes.
89 mentions · 11 positive · 26 negative · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.
NEUTRAL
"A dealer is evaluating Dealertrack as a CDK replacement DMS while considering whether Cox Automotive products (Dealertrack, Vin Solutions, V-Auto) would integrate well together."
Have CDK now. Looking for a replacement... →
NEUTRAL
"A CRM developer asks how to integrate customer data into Dealertrack and RouteOne finance applications for dealer customers. The response clarifies that direct integrations with these platforms require negotiating separate contracts with each company rather than being immediately available."
Integration with Dealertrack /Routeone →
NEUTRAL
"DealerTrack DMS lacks built-in desking capabilities following the sunset of DealMaker, but dealers have alternative solutions: some desk deals in their CRM before pushing data to DT, while DealerTrack is actively promoting their UniFi F&I portal for desking with bidirectional syncing to the DMS"
Does DealerTrack DMS have desking built into it? →
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"Dealers and industry professionals discuss the pros and cons of switching from established DMS providers like Reynolds and DealerTrack to Tekion, a newer cloud-based alternative"
Tekion? →
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"Cox Automotive's $4 billion cash acquisition of Dealertrack, combining two of the automotive industry's largest software ecosystems under one roof"
Cox Automotive to Buy Dealertrack →
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"Another idea is to build an integration to DealerTrack or CDK/Rey&Rey so you can check the payoff again if the deal extends beyond the good-until or you wanna confirm."
Instant Payoff Info? →
NEUTRAL
"A dealer evaluating DMS providers (DealerTrack, R&R, and ADP) seeks peer advice on switching from Quorum, and respondents emphasize that the best evaluation approach is speaking directly with current users in each system rather than relying on vendor demos"
DMS search →
NEUTRAL
"seeking an alternative to Reynolds & Reynolds DocuPad that integrates with Dealertrack instead of Darwin"
Reynolds DocuPad →
NEUTRAL
"Respondents suggest several options including UDC's Service CRM, Dealer Tracks Accessories, and a Salesforce integration with custom bridges to existing management systems"
Looking for Parts & Service CRM Solution →
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"The discussion covers potential alternatives like Arkona DealerTrack, ADP, and others, with another Canadian dealer sharing their recent migration to DealerTrack across multiple brands."
After 10 years of Reynolds →
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"I know there was a software called Lease Link years ago that did this, but I think they were purchased by DealerTrack."
GM Lease Pencil Solution →
NEUTRAL
"A GM dealership seeks honest user feedback on six DMS options (ADP Drive, Arkona/Dealertrack, AutoMate, AutoSoft, Quorum, Reynolds POWER)"
DMS Vendors - Good, Bad, & Ugly? →
NEUTRAL
"A DealerTrack press release claiming one-owner Carfax vehicles yield 23% higher average gross profits sparked discussion about whether dealers are actually implementing this marketing strategy effectively. While one commenter confirmed highlighting one-owner status in software..."
Carfax One-Owner Units Yield Double-Digit Profit Boosts for Dealers →
NEUTRAL
"Other than a short peak during my Dealertrack days, when we were discussing acquisitions, I haven't spent much time getting to know this service solution."
Dealer-FX anyone using it? →
NEUTRAL
"existing inventory feeds (XML, CSV, or TXT formats) from providers like HomeNet or DealerTrack via API integration"
Inventory Export Technology →