Community evidence
→ Stable
Hyundai has 35 mentions across 20+ years of DealerRefresh dealer discussion — rated 55% · Mixed. The community includes 6 positive and 5 negative takes.
35 mentions · 6 positive · 5 negative · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.
POSITIVE
"Massey Hyundai is recruiting a Sales Manager for their growing dealership, seeking a candidate with strong recruiting and sales closing abilities who demonstrates honesty, integrity, and motivation."
Looking for Great Talent! →
POSITIVE
"Hyundai stands out as thinking more like a retailer through quicker, more aggressive incentive reactions and marketing strategies like the Hyundai Assurance program"
Does your brand think like a retailer ? →
POSITIVE
"Hyundai's BlueLink app stands out for its robust features—including remote engine start, climate control, and door locks with unlimited range—compared to BMW's app, which has limited functionality"
Which OEMs have telematic apps? →
POSITIVE
"clever PR by Hyundai that generated free advertising, praising the company's marketing approach"
Good PR →
NEGATIVE
"A fatal accident at a Towson Hyundai dealership where a car carrier worker was killed while unloading vehicles sparked discussion about workplace safety and insurance gaps in the automotive industry."
Car Carrier Killed →
NEGATIVE
"Hyundai has blacklisted four marketing vendors (TurnKey Marketing, Aronson Advertising, M & M Advertising, and Think Creative) from its co-op program, prompting speculation about the cause. Forum members theorize the ban stems from co-op billing fraud or integrity issues rather than poor performance, citing Hyundai's previous lawsuit against Napleton for fraudulent warranty claims and anecdotal examples of inflated CPMs billed through co-op."
Hyundai - Marketing Covenant Announcement →
NEGATIVE
"OEM-mandated lead forms delivered via iframes (particularly for Hyundai and Ford new models) fail to properly track conversions back to Facebook Pixel and other conversion pixels, creating signal loss and inflated modeled conversion reporting"
How are you tracking leads through OEM mandated DR tools? →
MIXED
"Hyundai is launching a pickup truck (likely called Santa Cruz) to reverse declining sales, prompting dealer discussion about whether it can compete in the truck market."
Hyundai Pickup is a GO - good idea or not? →
MIXED
"Hyundai announced an enhanced Amazon partnership launching October 7th that will display new vehicle inventory and build-and-price tools on Amazon.com/Hyundai, with links directing shoppers to dealer websites. Dealers raised practical concerns about discoverability (the page isn't findable through Amazon's normal navigation), inventory feed accuracy (showing only one dealer despite multiple local options in stock), and whether the timing makes sense given current inventory shortages. The consensus suggests Hyundai is pioneering an interesting channel, but the execution has significant flaws that may undermine its potential to drive meaningful dealer traffic."
New Hyundai & Amazon Partnership →
MIXED
"Most major OEMs now allow dealers to use their own CRM/ILM tools or have approved vendor lists, with Hyundai and VW being notable exceptions—though Hyundai offers workarounds like auto-export to third-party systems."
Automotive Manufacturers forcing ILM software →
MIXED
"Hyundai and Kia were caught overstating fuel economy ratings on over 900,000 vehicles, with adjustments ranging from 1-2 mpg down to 6 mpg on some models. Dealers debated whether this represented a serious reputation threat or an opportunity—some saw it as damaging given the brands' budget positioning, while others, including management, emphasized that the companies were taking responsibility and prioritizing long-term customer trust through compensation."
Hyundai, Kia Lies About Fuel Mileage? →
NEUTRAL
"Hyundai UK's new Click to Buy platform—which allows customers to purchase vehicles entirely online"
Hyundai UK - Click to Buy →
NEUTRAL
"A dealer's friend in Ontario is struggling to get a new Hyundai dealership to appear properly on Google Maps after changing the phone number, which caused the listing to disappear from search results despite still showing as a pink dot on the map."
Google Map - pls help me →
NEUTRAL
"with particular demand from Toyota, Honda, Nissan, Hyundai, Chevy, and Ford brands"
Cash for Clunkers →
NEUTRAL
"Amazon's new car sales partnership with Hyundai, which launched publicly in January 2024 and has sold only ~400 vehicles so far, with disproportionate appeal to consumers with poor credit scores (550-650 range)"
Opinions on Amazon digital sales launch with Hyundai →
NEUTRAL
"A reply notes that similar digital key features already exist on Android platforms like Hyundai's implementation on the new Sonata."
iOS 13.4 Beta - Digital Car Key →