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  • A
    We are a go. 11:00 AM EST. Listening to the first session now.
  • T
    todd.smith (blog) replied to the thread Dealership Texting Delivers Conversational Commerce.
    Hey Dan I agree that using a bulk texting tool is a huge risk that no dealers should engage in it. I believe the point I have been...
  • D
    Dan Sayer (blog) replied to the thread Dealership Texting Delivers Conversational Commerce.
    @todd.smith The entire statute is confusing and courts state this repeatably in my searches. I would also point out that I can't find a...
  • T
    todd.smith (blog) replied to the thread Dealership Texting Delivers Conversational Commerce.
    I believe the most important thing is that any communication you do on behalf of the dealership (Business) falls under the rules of...
  • Tallcool1
    I don't know about this.....the Example and how it applies to the other stuff in your post really just doesn't make sense. A Text is...
  • T
    todd.smith (blog) replied to the thread Dealership Texting Delivers Conversational Commerce.
    Ok, Dan not sure if it will change your mind or John's, but I figured this would be good for everyone to read. I have spent enough time...
  • R
    Rick Buffkin (blog) replied to the thread Dealership Texting Delivers Conversational Commerce.
    Text messaging doesn't seem to have that affect on me!
  • D
    Dan Sayer (blog) replied to the thread Dealership Texting Delivers Conversational Commerce.
    Ah, I got ya. Curious as to why the widget would be a Text to Email exchange? Seems like it would inherently take something that was...
  • CarlAutofusion
    Hello Dan Sayer, we have a widget that resides on the dealer website that allows consumers to fill out a form to start a text...
  • D
    Dan Sayer (blog) replied to the thread Dealership Texting Delivers Conversational Commerce.
    @CarlAutofusion I literally have no idea what you are talking about ^^^ Can you give some context to "dealer answers the texts using...
  • CarlAutofusion
    We have a texting solution that allows consumers to text you and the dealer answers the texts using email. Here are some numbers across...
  • john.quinn
    Spot-on, @Dan Sayer
  • D
    Dan Sayer (blog) replied to the thread Dealership Texting Delivers Conversational Commerce.
    I think @john.quinn and I are on the same page. In my review of the TCPA laws over the last few years, and I am also not a lawyer...
  • john.quinn
    I know opinions are like.... snowflakes (;-)) -- and I'm no lawyer, but here goes: TCPA deals with automated phone dialing. As texting...
  • Jade Terreberry
    Every dealership I’ve talked to lately has had the same couple of things on their minds: how to get more used-vehicle inventory and how...
  • Alex Snyder
    Aboot f’n time we honored our friends in the North! Canada takes over RefreshFriday this week. What the heck do those Canucks do up...
  • M
    Congrats to the team! Well played!
  • jon.berna
    :banana: congratulations!
  • Tallcool1
    Tallcool1 replied to the thread Why does it take a crisis?.
    I am really happy that you posted this @Rick Buffkin . I have written several replies and deleted every one of them. To @Alex Snyder...
  • R
    Rick Buffkin (blog) replied to the thread Why does it take a crisis?.
    I'm really curious what data was used to determine this conclusion. CARVANA is spending millions of dollars of borrowed money that they...
  • A
    Alex Snyder (blog) replied to the thread Why does it take a crisis?.
    Interesting point. I guess it shouldn't be surprising that something shown on the dealer's website isn't truly available. It makes...
  • A
    Alexander Lau (blog) replied to the thread Why does it take a crisis?.
    Good article, at first I thought it was going to be about that blm rubbish.
  • craigh
    I've always disagreed with this logic and approach - I find it too surface level. A dealer that advertises on 10 networks (Facebook...
  • R
    Rick Buffkin (blog) replied to the thread In their face! And other tales from the lead addiction chronicles..
    @Gayle Rogers
  • Gayle Rogers
    “But it's easy to talk about and sum it up when you just talk about patience; we're sitting here, and I'm supposed to be the franchise...
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