Uncle Joe's Makeover Diary 2.0

[joe.pistell]

No surprise, Carvana has it figured out. They continue to be way ahead of everyone else on vehicle merchandising.

Ryan,
100% agreed. Carvana and CarMax enjoy an incredibly tight loop of business operations and engineering, where the platform leaders have their instant feedback right from the sales floor, right from the call center. They have full visibility into internal KPIs and can iterate at light speed.

Our incredibly fragmented, isolated cube-dwelling web vendors are still trying to figure out how to generate more leads.


Garcia, the CEO of Carvana, is 10q's talks about sales productivity as the hallmark of a great website: call counts going down, time on call going down, all the while sales are increasing 40% year-over-year and our incredibly fragmented, isolated cube-dwelling web vendors are still trying to figure out how to generate more leads.

 

[craigh]

our incredibly fragmented, isolated cube-dwelling web vendors are still trying to figure out how to generate more leads.

This is a very dated reference - we now work from home in our basements