refreshfriday

  1. Jeff Kershner

    #RefreshFriday What every dealership should know about Employee Retention | Mark Alderman

    View: https://www.youtube.com/watch?v=tcI3kJ5QOAc We know you like to hear from the most innovative dealers, and Mark is one to hear from! Mark Alderman of Alderman's Chevy, Buick, and GMC was brought to our attention by Steve Stauning. Not only have they been the #1 leasing dealer with GM...
  2. Jeff Kershner

    #RefreshFriday Let's Go To Summer Camp! | Joe Webb & Bill Playford - DealerKnows

    View: https://www.youtube.com/watch?v=XRhrC1oa71M Let's go to summer camp! Do a little archery, tug of war, and some canoeing. Even with counselors. What automotive person wouldn't want a little nostalgia out in the woods? Right? Or are you saying WHAT??? @joe.webb and @BillPlayford are...
  3. Jeff Kershner

    #RefreshFriday Maintaining a High Income in a Rough Market | Jen Suzuki

    View: https://www.youtube.com/watch?v=IASzpeHYjvM Is the market challenging? Are paychecks slipping? If you answered yes to either of these, Jennifer has some ideas for you and your sales team. How can you sustain a high income as the market gets rough? @JenniferSuzuki made herself on the...
  4. Jeff Kershner

    #RefreshFriday Used Car Lead Epiphanies | Jasen Rice & LotPop

    View: https://www.youtube.com/watch?v=hdXY9znkbs0 When Jasen @LotPop gets on RefreshFriday it is always a new knowledge bomb based on recent data enlightenment. This show will be no exception. Jasen reached out to ask if he could talk about internet lead activity levels they've witnessed on...
  5. Jeff Kershner

    #RefreshFriday Port to Dealership - FASTER! | Dan and David with Autosled

    View: https://youtu.be/nFtTSO8rcJY Autosled gets your port cars faster and has $100,000 for you at NADA. Autosled is giving away $100,000 at NADA! Wow. This is not Autosled's first RefreshFriday. We hosted them a few months ago and were impressed by what they're doing for car dealers -...
  6. Jeff Kershner

    #RefreshFriday Repossessed on Friday the 13th | Bryanna Cox

    View: https://youtu.be/HMnRhYghsRg Repossessed on Friday the 13th - Bryanna Cox talks vehicle recovery Because it is Friday the 13th let's talk about something scary: repossessions! NIADA connected us with Bryanna Cox at Paradigm Recovery and she is an amazing translator for how that side of...
  7. Jeff Kershner

    #RefreshFriday Used Car King crowning new Kings | Todd Caputo

    View: https://youtu.be/CyvzOrc_bGg Used Car King crowning new Kings Hello, 2023! We are kicking the year off with Todd Caputo. The Used Car King sold his stores to EchoPark and is now consulting dealers across the nation. How does one take all the innovative processes Todd established at his...
  8. Jeff Kershner

    #RefreshFriday What will 2023 be like? Our annual check-in with... | Cliff Banks

    View: https://youtu.be/JUaLuh_Bs2U It is the annual year-end check-in with Cliff Banks. How crazy was 2022 and what does he predict for 2023? For those of you who don't know Cliff, welcome to the car business - we hope your first week was strong! Cliff is connected to everyone! He has...
  9. Jeff Kershner

    #RefreshFriday Why The Switch To GA4 NOW? | Grow with CARS Crew

    View: https://youtu.be/nBp6lrNK13s Why the switch to GA4 now? All new Google Analytics... What is GA4? Why is it important? We are lucky to have three experts, Brook Barker, Valentine Kopjo and Anoop Tiwari from the CARS umbrella run us through all these changes Google is making and how they...
  10. Jeff Kershner

    #RefreshFriday The NEW FTC Rules ...Have Been Extended | Tom Kline

    View: https://youtu.be/T3bviLOmkHI FTC Safeguard Rules have been extended 6 months. We had this show lined up with @tomkline to speak about these rules in great depth on December 9th - when they were originally launching. Now we all have another 6 months to prepare. Phew! And Tom is still...
  11. Jeff Kershner

    #RefreshFriday Interest Rates, Diesel Prices & Aging inventory | Mike Trudeau

    View: https://youtu.be/ZfV3A0zxRQY Interest rates, diesel prices, aging inventory, and aging customer vehicles... Mike is back to talk further about the challenges around transport and what that means to the dealer body. As economics shift, the delivery systems that bring us our goods are...
  12. Jeff Kershner

    #RefreshFriday OEM's - Pushing the DEAL Online | Matthew Haiken

    View: https://youtu.be/MARR4SXqAXA It is always a killer show when Matthew joins us. If you don't know Matthew Haiken, he is the dealer principal of the Prestige Auto Collection in New Jersey. He inherited it young, but that doesn't mean he didn't earn it! Matthew is one of the hardest-working...
  13. Jeff Kershner

    #RefreshFriday FTC Rules and Dealership Reputation | Jamie Oldershaw of DealerRater

    View: https://youtu.be/EmrfBIseDeo DealerRater is 20 years old! Wowwowowowowwow! Jeff and Alex were early adopters and have fond memories of that solution getting started. Beyond memory lane are the coming FTC rules (December 9th), and Jamie is back on RefreshFriday to help us understand...
  14. Jeff Kershner

    #RefreshFriday Are they going to SELL the Dealership? | Mark Burkholder with Peachtree Planning

    View: https://youtu.be/JlQbklIPLc8 :dunno: Have you ever wondered how the dealer principal determines his future? They undergo succession planning to determine if it makes sense to keep pushing the business, sell the dealership, or pass it along to the next generation. Mark Burkholder, of...
  15. Spotlight on Montway's transport services | Mike Trudeau of Montway Auto Transport

    Spotlight on Montway's transport services | Mike Trudeau of Montway Auto Transport

    We've gotten to know Montway much better since the pandemic hit, and shipping cars became a bigger part of the dealership business. Their technology has made them an interest to DealerRefresh. Mike Trudeau is the Executive VP of Business Development, and he will walk us through who Montway is...
    • Jeff Kershner
    • Media item
    • refreshfriday transportation vehicle transport
    • Comments: 0
    • Category: RefreshFriday Webcast
  16. Jeff Kershner

    #RefreshFriday Two Years of Order Taking is Over | Derrick Woolfson of Phone Ninjas

    View: https://youtu.be/Hh1wKqwhOOU The last two years have not brought our car salespeople's skills forward. They've gone the other way. As we are now seeing the market soften, it is time to revisit ways to bring your sales team back from simply taking orders. Derrick Woolfson has a unique...
  17. Jeff Kershner

    #RefreshFriday NIADA and DealerRefresh | Jeremy Beck & Ben Goodman

    View: https://www.youtube.com/watch?v=HxB3-A1DmvE Aren't we all entirely in the used car business? Unless you're selling new Teslas (and if you are, why are you here), franchised and independent dealers share many of the same challenges today. NIADA and DealerRefresh have teamed up! This is...
  18. Jeff Kershner

    #RefreshFriday ASOTU Con UPDATE | Damon Lester

    View: https://youtu.be/gJLHMOLQDqY Damon returns to DealerRefresh to talk about the ASOTU conference from last week. We'll also ask what's changed since he was last on RefreshFriday two years ago. At that time, we were just seeing the beginnings of the repercussions from stimulus checks and...
  19. Jeff Kershner

    #RefreshFriday Video in Chat and the latest chat STATS | Carol Marshall & Ted Rubin of ActivEngage

    Tomorrow on RefreshFriday - Carol & Ted’s Excellent Adventure! It is always a good time with ActivEngage Carol Marshall & Ted Rubin. In this RefreshFriday, we will dive into how VIDEO fits into chat, where chat conversions stand today, Digital Dealer, and much more. Of course, we will also...
  20. Jeff Kershner

    #RefreshFriday Automotive State of the Union Conference UPDATE - Paul and Kyle

    View: https://youtu.be/JhJdtU1S4P4 What happens when the dudes from the Automotive State of The Union talk to the dudes from DealerRefresh? We don't know yet, but cool things typically happen when you put four passionate automotive guys in front of some microphones for an hour. Will we all...
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