- Apr 7, 2009
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This data comes from about 6,500 stores, aggregated by the CRM they all use. Sample size = 4.4 million leads.
This data comes from about 6,500 stores, aggregated by the CRM they all use. Sample size = 4.4 million leads.
What are some of your reactions to the data?From my seat, this is the post of the decade.
I was going to challenge you on this, but I think that Jorts post was MORE than a decade ago.From my seat, this is the post of the decade.

that data is incredible. Has to be a national group. But what amazing info and not surprised by the closing ratios by most of the sites.What are some of your reactions to the data?
| Marketplace | Close Rate | Performance vs. Par (Over / Under) |
| Autotrader | 9.4% | +46.9% (Over Par) |
| CarGurus | 6.8% | +6.3% (Over Par) |
| Cars.com | 6.6% | +3.1% (Over Par) |
| Benchmark (Par) | 6.4% | 0.0% (Par) |
| CarFax | 4.7% | -26.6% (Under Par) |
| Edmunds | 4.0% | -37.5% (Under Par) |
| TrueCar | 3.8% | -40.6% (Under Par) |
Dealers debate the best internet lead sources, with consensus pointing to a dealership's own website as the top performer, followed by third-party listing sites. The thread's standout moment is Alex Snyder sharing aggregated CRM data from 6,500 stores and 4.4 million leads — including eye-opening AutoTrader performance figures — which others called the most significant data drop the forum had ever seen. A key takeaway from multiple contributors is that no universal best lead source exists; closing rates vary widely by market, and internal processes like follow-up and CRM discipline matter more than which third-party provider you use.