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Piss Poor User Experience / Usability

Alexander Lau

Sr. Refresher
Feb 11, 2015
2,149
585
113
First Name
Alex
 

Alexander Lau

Sr. Refresher
Feb 11, 2015
2,149
585
113
First Name
Alex
Last edited:

Alexander Lau

Sr. Refresher
Feb 11, 2015
2,149
585
113
First Name
Alex
Guessing "Carrie the Bot" isn't going to contact me back.

 
Reactions: Alex Snyder

AWNick

Getting Refreshed
Aug 26, 2017
70
53
18
First Name
Nick
If you accidentally tap DealerScience in their widget, it'll open a new tab and take you to the DealerScience home page. Just what the customer is looking for!

As an aside, it also happens to be a "dofollow" link. Pass on that link juice!
a.jpg
 
Reactions: Alexander Lau

Alexander Lau

Sr. Refresher
Feb 11, 2015
2,149
585
113
First Name
Alex
If you accidentally tap DealerScience in their widget, it'll open a new tab and take you to the DealerScience home page. Just what the customer is looking for!

As an aside, it also happens to be a "dofollow" link. Pass on that link juice!
View attachment 3918
HEY, HEY you revived it! :-)

Oof, dirty...
 

AWNick

Getting Refreshed
Aug 26, 2017
70
53
18
First Name
Nick
I'm a dirty bastard. What can I say?

I can start sh**ting on my own websites if that makes it any better. Next one I post will be my own!
 
Reactions: Alexander Lau

Alexander Lau

Sr. Refresher
Feb 11, 2015
2,149
585
113
First Name
Alex
I'm a dirty bastard. What can I say?

I can start sh**ting on my own websites if that makes it any better. Next one I post will be my own!
You should, if your website vendor is compromising you, this is the thread to hold them publicly accountable.
 

Sales42

Noob
Oct 19, 2018
7
0
1
First Name
Nikkila
This is what showed up for me on a S8 w/ Chrome. I clicked the menu icon on the top right. The floating text widget, a floating chat widget (I think) and another text us pop up. It's to much. I mean, I literally just showed up (hypothetically walked in the door).

View attachment 3632
That text service is offered by Edmunds, and they recently updated to a less intrusive and cleaner mobile chat.
 

Alexander Lau

Sr. Refresher
Feb 11, 2015
2,149
585
113
First Name
Alex
That text service is offered by Edmunds, and they recently updated to a less intrusive and cleaner mobile chat.
That's their fault for not user testing it before they launched it.