I've been in the market for a car and have run into some fairly bad sites. Most of you probably already know, but there are still a ton of poorly designed, unusable websites, apps, plug-ins, etc. out there. It should help dealers actually, they should go to the 3rd party and make sure to hold them accountable. Honda North on a Samsung 8 using newest version of Google Chrome and Android OS: (chat box is obtrusive, 'text us' is clunky and covers too much space, no need for a slideshow on responsive site settings = illegible and slides flip too quickly, giant white space at the bottom of the page). Annoying to me as a potential buyer and user, makes me want to cancel the lead I had painfully submitted.