- Apr 9, 2011
- First Name
I want to laugh at the DealerSocket struggles, but painful memories just have me nodding along instead. Good thing they put that half coat of paint on the monster underneath.I assume I'm one of these two.
I have been working with CRMs for years in my dealer interactions, consulting and when I worked at a dealership.
Most recently, worked very closely with a dealer group who switched from ReyRey CM to DealerSocket.
Disaster is an understatement.
I'm not talking about "it would have been nice if it..."
I'm talking about "why is this customer name on the wrong customer file?" and "what happened to the previous deal for this customer? it disappeared?!"
The group is in the process of switching back off DealerSocket due to so many issues.