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  • B
    Why so? Our conversions on chat went up drastically when we started having our people handle the chats. Not to mention not looking...
  • R
    Dude, I simply can't get onboard with this. Most dealerships will have their sales staff answering and managing their chats. Thats bad news.
  • Alex Snyder
    If they can ask if you'd like fries with it and say "yes, that is the price" then you could replace your entire sales team!
  • Alex Snyder
    Quality over quantity… If this shifts the lead addiction as a count of "how many" to "how engaged are my leads with me" I'm all for it...
  • A
    Written by Kevin LeSage One of the many benefits of digital marketing is the ability to track and measure. Tracking has always allowed...
  • Alex Snyder
    Alex Snyder replied to the thread Glut of Cars Incoming!.
    Sounds like GM plans to be shipping a lot more cars in Q3. The latest earnings call hinted at it. Guess they have the chip issue...
  • B
    BillKVMotorCo replied to the thread Glut of Cars Incoming!.
    Can I has new cars?
  • Alex Snyder
    Alex Snyder replied to the thread Glut of Cars Incoming!.
    53% our clients saw an increase in new car inventory hitting the lot in November vs. only 43% in October.
  • Alex Snyder
    Alex Snyder replied to the thread Glut of Cars Incoming!.
    It looks like my prediction was off by a few months. Starting to hear about this happening now. Dealers are telling us they're...
  • B
    BillKVMotorCo replied to the thread Glut of Cars Incoming!.
    Remember after 07 when all the OEM's learned this lesson? And then when the market started getting back to normal all of the brightest...
  • john.quinn
    john.quinn replied to the thread Glut of Cars Incoming!.
    haha. Remind your marketing director that Ford makes their money by selling cars to YOU... in bulk!! LOL.
  • D
    Dan Sayer (blog) replied to the thread Glut of Cars Incoming!.
    My marketing director is hedging that Ford sees the control of lower inventory, the profit increase by not having to incentivize, and...
  • Ryan Thompson
    Ryan Thompson replied to the thread Glut of Cars Incoming!.
    Hey Alex - Great post. For GM dealers (I'm one), if this year we only receive trucks and FFSUV(Tahoe, Yukon) we will be good to go...
  • Alex Snyder
    What would one include in that package? :drunk:
  • A
    Author: Jade Terreberry Let the chips fall where they may. As supply chain disruptions due to the COVID-19 pandemic have resulted in a...
  • A
    Tips for Increasing Dealership Service Revenue this Quarter The majority of my client conversations revolve around front-end sales and...
  • todd.smith
    Text is still wholly underutilized in the automotive industry as a way to connect with your prospects and customers and have meaningful...
  • Tallcool1
    This is one of my all time favorite posts on Dealer Refresh. It never got the attention that I thought it would get. With the shift in...
  • joe.pistell
    If you've ever driven an EV for a few weeks, ICE seems soooo last century.. (kinda like me! hahaha :unclejoe:)
  • Alex Snyder
    Why are so many aging on Mercedes dealers' lots? @Jeff Kershner - how are the EVs moving at your store? How do the older buyers feel...
  • Alex Snyder
    Can you share it with us?
  • B
    BillVaughnAlWestNissan replied to the thread Do Customers Really Want Electric Vehicles?.
    By the way, I'm starting to notice more and more EV's here in rural Missouri.
  • B
    BillKVMotorCo replied to the thread Do Customers Really Want Electric Vehicles?.
    Here's the thing, if they can get the infrastructure right (many would say this is still a big if) I believe that there is a portion of...
  • Chris Cachor
    I really beg to differ. I want an EV, but I don't want a current generation EV. Right now, the battery technology requires the battery...
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