Introducing MarketCheck Chrome Extension - Real-Time Market Intelligence for Auto Dealers

ATTENTION DEALERS: Discover MarketCheck, the Chrome extension that delivers real-time market intelligence directly in your browser as you shop for inventory or research competitors.

What it does: Instantly shows vehicle values, comparable listings, and market insights on ANY automotive website you're browsing - no switching tabs or manual research needed.

Benefits for dealers:
  • Make smarter acquisition decisions with real-time market data
  • Spot underpriced vehicles quickly
  • Validate pricing against current market conditions
  • Access comprehensive vehicle history without leaving your page
  • Get AI-powered market summaries for better insights
Try free for 7 days to see how it transforms your inventory sourcing process.

Get started:

Try it now! You won't want to miss this!

Ph.D. Research — Seeking U.S. Dealership Managers/Supervisors for Leadership Study (Amazon Gift Card Provided

Hi DealerRefresh community,


My name is Michael Bryant, and I’m a Ph.D. candidate at Columbia International University. I’m conducting a research study focused on leadership practices within automotive dealerships, specifically how managers and supervisors influence workplace culture and performance.


I’m inviting U.S.A.-based dealership managers or supervisors to participate in a 30-minute virtual interview via Microsoft Teams (camera required for the full session).


As a thank you, participants will receive a $50 Amazon gift card upon verified completion.


Participants must provide a LinkedIn profile or professional link to verify their dealership role.


Book your interview here:
https://outlook.office.com/book/[email protected]/?ismsaljsauthenabled


Connect with me on LinkedIn:
https://www.linkedin.com/in/michael-bryant-phd


Your insights will help advance research on effective leadership within our industry. I appreciate your time and consideration — and please feel free to share this with qualified colleagues.


Thank you!


Michael Bryant
Ph.D. Candidate, Columbia International University
[email protected]
(804) 721-6956

What's the Best Way to Find Cheap Car Rentals Without Hidden Fees?

Hello everyone.

I'm planning a short trip and need a reliable, budget-friendly car rental. Every time I search online, I’m overwhelmed by hidden fees, insurance add-ons, and unclear terms.

I’m looking for advice on how to truly find the cheapest car rental without sacrificing too much on quality or reliability.

Are there any trusted sites, apps, or insider tips to avoid common traps? Is it better to book in advance or last-minute?

Any rental companies known for transparency and low prices?

I’d appreciate your suggestions and personal experiences.

New Automotive Product Launch (1st of it's existence)

Hello everyone,

After stepping away from my previous role in the visual merchandising space after 12 years, one of the first people I connected with was Ryan Farina, a longtime operator who's run over 20 rooftops. Over the past few months, I've had the chance to get a behind-the-scenes look as he's built something impressive from the ground up.

It's called Data Driverz, and it solves a problem a lot of dealers feel daily:
Most of the tools dealers use are great at one thing — CRM, DMS, inventory, marketing, etc. But none of them talk to each other. So you spend half your day pulling data, trying to stitch together what's working, what's off, and where the problems are.

Data Driverz pulls all of that into one place, and more importantly, ties it directly to your goals. You get real-time performance across your store, AI that flags what needs attention, and a clear picture of how you're pacing before the end-of-month fire drill. It helps you make faster, more informed daily decisions and pivot when needed.

Dealers spend a ton on their CRM, DMS, inventory, and marketing tools, but are you really getting what you should out of them? This is the middleware that finally connects the dots and unlocks the full value of the systems you're already paying for.

What's most important to know is that it was built the right way, not by tech bros guessing at dealer problems, but by someone who's lived them firsthand. That's what really drew me in. I've recently decided to jump in to help with product and rollout, and figured I'd share a quick heads-up here.

Not a sales pitch, yet ;-), just something I think this community will appreciate as it starts to roll out.

I'm happy to answer questions or connect if anyone is curious.

PR & News Common Car Problems That Mobile Mechanics Can Fix at Your Doorstep

I'm a mobile mechanic building my network and sharing my experience with this forum.

At first, I noticed how many car owners were trapped in situations such as dead battery, starter issues, and flat tires, and it often happened in the most inappropriate places. If you have ever found yourself isolated without assistance, what did you do?

One thing that makes a huge difference for my customers is reliable Mobile mechanic services. It used to be every client's nightmare to have a battery or an alternator problem which I could easily solve thus the clients are so grateful. Which car breakdowns could you mention that the driver would have wished for someone to solve right then and there? Just give me feedback, I am very much curious!

New omni-channel startup, where to start?

Hey all,

We're a new startup angel funded with 2 co founders that's in the omni channel space (think similar to craigslist, ebay, etc.) but looking to make it a full cycle platform (advertise, inquire, click to buy, full back office compliance) We moving into the car sales space first since its the most anticipated with good amount of traffic. I myself has cofounded before in the car space but more on IoT side (OBD2 product)

Wanted to pick all of your brains a little bit on the compliance piece of the business.

1. We understand Cox is the leading full cycle provider for the dealership industry with less initiative to scale its products better (they're quality in talent and turnover in numbers indicates) if any, are there specific feedback on they're products to be improved as far as they're backoffice platforms goes? (dealertrack- titling, forms, workflow, quality of leads)

2. What workflow for a cash sale or a financing is preferred when it comes to back office from papering the customer in to handing over the keys? (buyers worksheet>IDs and Insurance>Bill of sale>Odo disclosure>Title app>PoA>Buyers Guide>Fee Calculation>Payment Processing/Credit app>Approval>Installment Contract>Submittal to lender>Title to tag>Payment Processing

3. Do you like the current standardization of the legal docs like Reynolds and Reynolds? If not, why and do you use something else you prefer?

  • Sticky
"Why are third parties running Google VLA ads on MY vehicles? Shut it down!"

linkedin-vla.png

"Why are third-party platforms like Autotrader or CarGurus running Google VLA ads on MY vehicles? Shut it down!"

Sound familiar, car dealers?

Let's dissect this common concern with a sharper lens: What if allowing third-party marketplaces to run VLA ads on your inventory isn't a curse, but a veiled blessing?

Here's my take: If you've already maxed out your VLA budget, yet you're not capturing a full 100% impression share, why not be grateful that Autotrader, Cars.com, CarGurus, and CARFAX are helping fill the gap?

Because here’s the kicker: Your cars are still the ones reeling in the clicks. And guess what? You’re not footing an extra bill for it.

Pause and consider: If you tell these third-party marketplaces to hit the brakes on running VLA's for your vehicles, guess who benefits? That’s right, your competition. The same advertising budget will just veer towards showcasing their inventory instead; they certainly won't pass the savings along to you.

"But Ryan, my website converts WAY better than a third-party site."

That may be the case, but aren't some leads better than no leads? The answer is yes.

"But Ryan, third parties are inflating my cost-per-click!"

Does it, though? Real talk: VLA ad units have a carousel of 20 vehicle cards. The search keywords that trigger a VLA often have an army—sometimes hundreds or even thousands—of eligible vehicles, especially when you factor in geographic scope, the inventory availability of certain models, and nationwide VLA advertisers like Carvana.

So, pulling your cars out of the game won't really lower your CPC, unless every other dealer decides to collectively opt out.

And let's not forget: Google's recent shift to Performance Max is changing the game once again.

VLA's were originally a dynamic, VIN-specific ad format that could go toe-to-toe with Facebook’s Automotive Inventory Ads.

Now, Pmax is diluting VLAs by forcing dealers to also serve the ads on YouTube, Gmail, Discover, Display, and traditional Search.

Only time will tell how effective VLA's will remain.

So, dealers, let's not be too hasty asking third parties to stop promoting your vehicles.

Sometimes, what seems like a problem may actually be an opportunity.

AI: your escape artist.

So today started with one of those tasks.

We’ve all had them—six hours of meeting transcripts to dig through, looking for quotes from salespeople and managers about how they’re using our Level 1 AI tools. Usage stories, opinions, real feedback—stuff we need to shape our messaging and marketing.

Now here’s the thing: even though I literally teach dealers how to use AI to make their lives easier, I still catch myself doing things the old-fashioned way. I started going line by line through the transcripts thinking I’d just power through it.

Five minutes in, I could feel the life draining out of me.

Then I stopped and asked myself the same thing I tell others to ask:
“Why am I not using AI to do this?”

So I did.

I told ChatGPT, in plain English, what I wanted:
“Go through these transcripts, pull out quotes about usage, engagement, and opinions from salespeople and managers.”

It wrote up custom instructions, I pasted them into a custom GPT, dropped in the transcripts—and BOOM. It sorted everything out. Gave me clean quotes, grouped by theme, and even asked if I wanted more help.

And here's the real kicker:
What would’ve been a soul-sucking task actually became fun. It tapped into the creative part of me—the problem-solving part—because I wasn’t just doing the work… I was building a tool to do the work.

That’s what I think is underrated about AI.
It’s not just about speed.
It’s about turning the stuff you hate into stuff you can actually enjoy solving.

Curious—anyone else having moments like this with AI?
Or still trying to figure out where it fits in your day-to-day?

Let’s trade stories. I’ll share the custom GPT setup I used if anyone wants it.

AI responsible use policies

We’re developing a process and template to help car dealerships create AI use policies—especially as tools like ChatGPT become more common on the showroom floor. We're seeing that employees are already using AI on their own phones—often without management knowing. They're using the free version that might be using dealership data to train models and collecting data in the apps that the dealership doesn't control.

Have you seen any problems (or successes) with AI use by staff? Are you using team accounts? Have you created any internal policies or training around AI? What concerns do you have—or what’s holding you back from doing more with AI?

We’d love to hear your stories, questions, and lessons learned as we refine our toolkit. If you're open to sharing, comment below or message me. Thanks

Social Media for Your Business

Greetings.

I’m 17 years old and I recently started a Social Media Agency for Automotive Businesses.

Due to my age, I understand Social Media much better than the average person at another agency, and I know how what works on different platforms and what doesn’t.

Everything is covered, from video editing to SM management. We do both Organic SM, as well as paid advertising on SM.

With my team, I can grow your SM account to gain more local traffic, as well as make people KNOW who you are….which helps a lot when trying to sell something.

Here’s a portfolio of some videos. We’ve downscaled them purposely to respect the editors’ wishes. Make sure you open it in YT to see the full playlist.

Login to view embedded media View: https://www.youtube.com/watch?v=tZpoa3eKXY8&list=PLbjpn5YQ3XE6grds0LrNoAWnvBgHlS2Gu&index=1


If you’re interested, email us at [email protected] and/or shoot me a private message. We’ll have a discussion about how we can get something working for you. My job is to make sure your business is successful, so we’re ready to work in all circumstances for all budgets.

Thank you for your time.

What AI search engines are you using?

On :unclejoe: @joe.pistell's suggestion, I have been trying Perplextity.ai on and off for a while. At first, I wasn't too keen on the results, but lately it has gotten much better! A couple of recent searches haven't just mirrored my own opinions ("what's the best pizza in Vermont" for example) that no search engine would give, but it is also taking me into new sources I wasn't aware of. The convenience of it distilling results into paragraphs of content instead of pages of crappy meta descriptions is far more convenient too.

Anyway, there's a vote for Perplexity.

I'd love to see this thread turn into a library of new search tools. What have you tried, and what do you think of it?
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Media request - your views on EVs and auto marketplaces

Hi, I am a journalist at AIM Group.

We are interested in comments from dealers on EVs and marketplaces for an article we're writing, specifically:

How can auto marketplaces best integrate EVs into their offerings?
Are there growing opportunities in serving this segment?
What are the primary challenges to improving EV trade for consumers / dealers?

Thanks in advance for any comments you can share.

Mac compatibility in a dealership

Hi everyone,
So i am wondering about Mac compatibility inside a dealer and wonder if anyone else is running Mac OS. I myself daily a MBP 16” M2 and use it for almost all my work since I am in marketing.

We currently are using CDK as our DMS and are swiching to PBS Q1 2024.

I wanted to update the look of our front reception and now we ordered a IMac M1. I hated the look of the cheap looking HP all in ones.

Has anyone tried CDK or PBS on Mac? Or tried to integrate Mac OS into a dealership?

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