Have you ever given a live TED talk to your Sales Consultant or BD Agent while they're on the phone – telling them how to respond to the lead? Things like "you want to give the customer a reason to call us back" or "tell them we'll give them more on their trade" and even something to the effect...
We’ve all been the new guy on the block. A few days of "training," also known as shadowing that "sales guy over there," or "watching" the manager will do it, yes? Not so much. It's no secret that sales consultants have one of the highest turnover rates in the auto industry. Some not even lasting...
Ugh, the "gym membership…." Half the battle is making the conscious decision to get that gym membership. But make no mistake, just because we have a gym membership doesn't mean we use it. Well, the same can be said for training. While you do have training in place for your Managers, Consultants...
Did car buyers stop accessorizing their vehicles during the pandemic? It seems like the vehicle personalization industry is largely unphased by 2020, but I wonder what the frontline people say? Are you still selling accessories online and to your in-person clients (if you can communicate well...
"We aren't closing enough leads,” said the GM, “so let's add another $5k in advertising! That will do the trick." Sure, spending more will produce more leads, maybe. And sure, you might close more as a result, maybe. But why aren't we talking about the root cause of not having a good closing...
Phone Ninjas has two offers (really three) for a very limited time:
1. Phone Ninjas Virtual BDC: inbound calls only right now and averaging a 73% appointment set rate with a 60% show rate. First month fee waived, no set ups and month to month out of the gate. Only pay for what we set...
Hello friends. Jacob from Cars.com here. Yesterday, Cars.com, Dealer Inspire and DealerRater joined the fight to advocate for indy and franchise dealerships to be permitted to sell and lease vehicles to support the rest of critical infrastructure during this time. We believe this can be done...
Few industries are as interconnected around the globe as the automotive industry. With growing concerns around this Coronavirus (COVID-19) and products coming from so many impacted areas, what are you predicting?
What precautions should or will your dealership?
Are any of your cars built...
I have spent the last year analyzing CRM data as we build out our next-generation CRM platform at 360Converge. I have learned a ton along the way, and today I want to share with you five crucial steps that almost everyone ignores, yet if you used them, you would increase your appointment and...
Auto sales in 2019 came in above the magic 17-million mark, according to our team at Kelley Blue Book, but just barely. Vehicle sales of 17,042,363 kept the streak alive, but that number includes medium duty pickups and exotic cars. As our Chief Economist Jonathan Smoke notes, it was fleet sales...
In this article on Ward's Auto about vehicle inventory being an asset or a liability, the author Valerie Vallancourt, VP of Marketing with Outsell, points out that "one of the dealership’s most visible assets – and often the biggest source of wasted budget and opportunity – is vehicle...
Calling all ladies in Automotive!
We want to hear from you!!
Dealer Authority will be hosting an all-female, Facebook Live round table
March 19th | 3PM
and we want to include you!!
This is an open call to the automotive industry.
We are looking to include 3 female representatives from...
So I was listening to the radio this morning (I know, very old school of me) and they were discussing that the modern car-shopper (when left unattended) in a showroom after a deal has begun, it gives them time to pull out their phones, have discussions with friends, family, or even make a post...
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Hey guys!
I haven't bee too active in a while but I have an age old question yet again.
What lead sources are you using and what's truly working?
We have used many over the years but I am now going through a buy/sell and I'm looking to have some fresh new ideas.
We plan to keep AutoTrader and...
Location Sacramento, California
Job Number 1715413 Brand Dealertrack
Description
Dealertrack is currently looking for an RTS Sales Specialist with field sales and automotive experience to join our team in Northern California.
The Job:
The RTS Regional Sales Manager (RSM) will be primarily...
Description
As a Dealer Success Consultant with Cox Automotive you will spend the majority of time in the field and be responsible for generating revenue within your defined account list and territory. You will partner closely with automotive dealers to provide a consultative sales assessment...
Chrysler Sales Representative / Automotive Sales Consultant
Click here for more info.
Do you have sales experience, but have no room for growth? Help us, help you! Our dealership is looking for a talented and outgoing Sales Representatives to join our sales team.
If you’re ready for a new...
Pretty much every website for car buying today has some sort of "Fair Market Price" tool. I see graphs, charts, and calculations of all kind that all produce differing results but have one very common factor: No one pricing tool has been declared accurate by even a majority of dealers.
To me...