Alex,
You already know I respect you and your opinion. I certainly didn't post this with the intention of doing anyone a disservice. I was hoping to either get this fixed for the dealer or ferret out another victim of a bad policy of this vendor.
I don't want this dealer drug into a "he said, she said" in a public forum. They are actively watching the thread and can jump in if they want to. If anybody knows of another dealer that this is happening to please pm me so we can compare notes. I'm scouring fanpages looking for this graphic and will absolutely post if I find another store being treated that way, but to me, for a vendor to go after a vendor here there needs to be a lot of solid evidence of bad policy, not just bad decisions on one account. What Jerry and others did with TrueCar is a great example of the right way for vendors to help police other vendors. The policy was the issue.
Last thing, if that company expects to have any clout in this industry they are already reading this forum. They should recognize their own graphic and they know I already called their office on this account specifically. They should see where this road is going and take the opportunity to "make it right" NOW! They've already received the warning shots across the bow, but it shouldn't take this to make them do the right thing.