New Reynolds and Reynolds process to prevent third party data collection.

[CliffC]

They now proposed a Solution to pull the data out and push it to our vendors of choice (for a fee)

1) Anyone at liberty to disclose the amount of this fee?

2) "vendors of choice"... who's choice? yours or theirs? See if they'll send it to your server so you can forward it to who you want, when you want?

 

[russellsizemore]

Well here it is! We just received the Reynolds Data Authorization Agreement from our National Performance Manager at eLeadCRM and their invoice for $500 Setup/$216.30 Per Month. We haven't heard from our eLeadCRM Regional Performance Manager since July 5. But they sure got this out to us!

"The paper work in reference to R&R RCI is attached please fill it out and return. If you have any questions please give me a call at xxx-xxx-xxxx. Also the R&R video is below explaining what they are now doing."

Reynolds Certified Interface | Third Party Integration | RCI | Reynolds and Reynolds

I have six vendors in each store that polls data from Reynolds on a daily basis. If all the vendors pass along their RCI cost to the dealers, it will become a road block for small stores like ours (50-60 units). We will not be able to justify the expense for the data automation.

I'm glad we only have 1.5 years left with Reynolds. It's plenty of time to find their replacement!

 

[Jeff Kershner]

I'm starting to hear these stories more and more. Vendors have little choice the to pass the cost to the dealership. This is some complete bs. I can't believe a company would take this type of approach in this day and age. I don't get it.

 

[CliffC]

Also the R&R video is below explaining what they are now doing."

Thanks, I think?

I cannot possibly be the only member here on DR who is even more confused after watching Bob Schaefer (or B.S. to some) defend "whatever it was that he was defending" in that video.

I'm just saying.

 

[malinda.terreri]

Thanks for sharing the pricing info.

Does anyone have any feedback on what percentage of the market R&R still has?

I think only 10% of the dealers we work with are using them.

 

[ArtMorris]

I can't believe a company would take this type of approach in this day and age.

Perhaps the company leadership hasn't yet arrived in this day and age?

 

[jarky]

Thanks for sharing the pricing info.

Does anyone have any feedback on what percentage of the market R&R still has?

I think only 10% of the dealers we work with are using them.

That strikes me as low, I'm guessing mid to high 20's maybe up to as high as 30%.

You must just be lucky!

 

[malinda.terreri]

It's good to be lucky every once in awhile.

 

[yagoparamo]

That strikes me as low, I'm guessing mid to high 20's maybe up to as high as 30%.

You must just be lucky!

Depends on the market but, I would even say more like 30-40%

 

[yagoparamo]

Great article about this issue:

http://www.autonews.com/apps/pbcs.dll/article?AID=/20111121/RETAIL07/311219997/1400

and to correct my previous post... they have 20% of the market.