Rank the CRMs

[Jeff Kershner]

1. costauto.app
2. Dealerconnect
3. Dealer socket

Chill with the self promo. I'm sure you have a handy tool (for independent dealers) but you're not going to make any fans in this community but taking this approach.

 

[Brian Michael West]

Dealer Authority just published a comprehensive breakdown of the top four CRM platforms for car dealerships, based on votes from the DealerRefresh community.

If you're evaluating CRM options or thinking about making a switch, it's worth a read:

Best CRM for Car Dealerships: 2026 Comparison Guide

And no, this isn't spam.

 

[carguyfiles]

What do you guys think about Goxee?

 

[Jeff Kershner]

What do you guys think about Goxee?

They are included in our Vendor Library but there's not a lot of information to go on.

Goxee Dealer — DealerRefresh Vendor Library

Goxee Dealer (by Goxee Corp) is an all-in-one SaaS platform for independent and franchise car dealers covering DMS, CRM, inventory management, dealer…

forum.dealerrefresh.com

 

[KennySmithAutoUnite]

My personal ranking would be:

1. VinSolutions
   Best overall for ease of use, reporting, cost/value, and actual salesperson adoption.
2. eLeads
   Still a solid option. A lot of dealers know it, and it can work well, but it depends heavily on setup, process, and whether the team actually follows the tasks.
3. DealerSocket
   Has its place, but I would put it behind VinSolutions and eLeads for day-to-day store usability.
4. Reynolds Contact Management
   Powerful in some ways, but too confusing and time consuming for the average sales floor in my opinion.
5. AVV Web Control
   If people are still using it, I would be looking to move. That would be at the bottom of my list.

For me, the best CRM is not the one with the most bells and whistles. It is the one your team will actually log into, work every day, and that gives managers clean visibility without wasting time.