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Changes to DealerRefresh

Latest Replies Widget Updates

We've made a few improvements to the Latest Replies section on the homepage:

  • Jump to where you left off — clicking a thread now takes you directly to your first unread post instead of the top of the thread.
  • Thread labels — prefix tags (like REVIEW, PR & News, etc.) now show on each thread row, so you can see the category at a glance.
  • Read/unread indicators — logged-in members will see a blue dot and a subtle highlight on threads they haven't read yet, making it easier to spot new activity quickly.

AI = Awesome Intelligence

Yet another AI update that you didn't ask for ;-)
I'm spending less time prompting building and more time researching how to improve my architectural thinking (i.e. systems thinking). In the most recent upgrades, GPT and Claude jumped from 'intern level knowledge' to 'senior leader level knowledge'.

Whats interesting is AI can be so smart it startles me every day, then, it does things so ignorant I yell at it like is a brain-dead teenager that knows better. I am designing a business system with layers of interconnects and dependencies, the stuff that a domain expert intuitively knows. Most of the AI errors I am seeing map back to the larger, architect like scope.

Changes to DealerRefresh

You may have already noticed some significant UI changes here. The big one is the list of latest posts has changed. The old version was an outdated plugin that threw 656,267 errors since the last error log cleaning. It has been broken since 2023, but it is such a useful tool that we elected to keep it. It has also been holding us back from some site upgrades and maintenance.

Now there is Claude Code! :dance2:

Working with Claude, we developed a native plugin that is now at the top of the forums. Now, we can start making more meaningful upgrades. The second one was to clean up the various navigations to simply things. Third, was to emphasize the current visitor count as it is growing.

There are a number of pipes to clean in the background now. After that, we plan to work on all sorts of stuff. Can't wait!

Thank you @craigh for hooking up Claude and all the infrastructure work you've done. Fingers crossed, we don't have to call you with an ooops.

AI = Awesome Intelligence

I've been building an AgenticOS for myself. I got tired of prompting Claude, then waiting, hitting Allow Once, then waiting again. I wanted a way to run multiple projects simultaneously. I also needed something that could interface with our VehicleLyfe backend for reporting and coding. Finally, I needed something that could take some burden off of @craigh so @Jeff Kershner and I can make some changes to DealerRefresh. I needed a UI that worked for my brain.

I did a lot of the research and planning in Perplexity. When I felt like things were good enough, I asked it to write a prompt for Claude for me. We have been iterating from there.

Screenshot 2026-05-19 at 4.25.25 PM.png

This is my dashboard that my day begins with. In the morning, I have my tea or coffee and talk to it. MacWhisper is integrated, so it can quickly transcribe my voice. That transcription goes to the "Operator" agent, who assigns tasks. There are multiple agents running on various versions of Claude for what is needed. This way, I'm making one prompt that is turning into multiple threads of AI activity. I don't have to sit and watch a single thread, then keep hitting "Allow Once" over and over.

Screenshot 2026-05-19 at 4.35.01 PM.png

It also records my meetings.

Screenshot 2026-05-19 at 4.26.03 PM.png

After the meeting, I get a brief synopsis and the takeaways. It is routed so that each takeaway can become a new project or link to an existing one to update it.

Reports are generated automatically. My favorite is a recap on everyting I accomplished that day. All other reports are meant for our board. They pull data from the backend of VehicleLyfe to create executive-level briefings on how our clients are doing.

You're probably wondering about the "2nd Brain" - that is the memory of the system that can be taken to other AIs. We are heavily invested in Claude, and I'm heavily invested in Perplexity personally. If something needed to change, I can pass the 2nd Brain to the next system. I don't have to start over with nothing. And all it is an Obsidian library of markdown notes. Claude writes to it. Dead simple.

Screenshot 2026-05-19 at 4.51.45 PM.png
It is a continuing evolution. Just showed it off to @joe.pistell and thought it was in a good enough spot that it might help some of you.

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AI raises dealerships’ internet lead responsiveness

A recent study shows that AI is helping car dealerships respond to internet leads faster and more consistently, improving overall lead responsiveness. However, it also highlights risks like system integration issues and poor follow-ups during AI-to-human handoffs, which can still lead to missed opportunities. Overall, AI improves efficiency, but it works best when combined with strong human processes and proper system setup.
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AI = Awesome Intelligence

AI power user observation.

As the intelligence of AI increases, it's abilities to reason rise with it. When you hit AI with a question, you see it work, you see it reason thru your input to create its output.

TODAY, right now, I am using AI to build AI.

Mission: Position my SaaS startup of 2, to scale to be ready to do the work of 20.
--This weekend, I gave AI that mission, I tasked AI to build a system that read and organized every file on my business and reoriented it all to be AI agent friendly. I am 40% complete, at step #53 with a goal to create a full AI automation operating system for my startup.

What have you replaced with AI?

I've spent 30 years watching F&I teams start their day blind. Curious what one number would change your morning.

This is illogical. 30 years of watching F&I should put you into a position where you are driving the conversation, not fishing for ideas.

IDEA: Start a new thread here on the forum. Pick your fav topic and start dropping wisdom bombs in it.

Killswitch on 2027 and later vehicles

Starting with the 2027 model year, federal “impaired driving prevention” rules effectively mandate a software-based kill switch in every new vehicle, putting always-on monitoring and the power to disable a car in the hands of algorithms rather than drivers. While framed as safety, normalizing this level of in-vehicle surveillance and remote control is a serious step toward turning personally owned cars into regulated endpoints, and that should concern anyone who cares about customer trust, civil liberties, and the future of our industry.

Guess older cars are going to go waaaaay up in value!

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Looking for Feedback ----> CarDealster - the iPhone app for car salespeople

Hi @JameyJ !

Thanks for the comment, CarDealster is currently fullly built out, ready to scale, but sitting on a shelf, taken down from the App Store. We got plenty of salespeople to download and use the app, but only very few used the tool. Likely there were critical pieces missing, prior to AI automation opportunities, but I will always believe in the concept. Maybe revisit at some point with @Jeff Kershner's help!

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